Tips for frustrated flyers

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All sorts of stuff can go wrong when you travel by air. It’s important to know your rights when flying gets frustrating. I’m Doug Whiteman with your Personal Finance Minute.

The government recently strengthened its “Passenger Bill of Rights” for airline customers, but air travel can still be troublesome.

Face it: If you fly a lot, chances are your luggage will get lost. Experts say it helps to take a photo of a bag you’re checking, just in case you have to show an airline representative later. And know that airlines will sometimes pay for a replacement rental for equipment or a tuxedo packed in a delayed bag.

When your flight is canceled and you’re stranded overnight, an airline that’s at fault for your predicament may buy you a meal and put you up in a hotel.

Another fact of flying is bumping, when passengers are kept off flights that are oversold. In those cases, you should realize that you may be entitled to as much as $1,300 in compensation from the airline.

For more on cures for air travel headaches, visit I’m Doug Whiteman.