Bankrate bank reviews

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank reviews is updated regularly. Our editorial team reviews each bank on customer service, savings accounts, checking accounts, money market accounts (MMAs) and certificates of deposits (CDs.) Sort banks by overall rating, or individual category and find the right bank for you.

Featured reviews

All bank reviews

  • Overall Rating
  • CD Rating
  • Savings Rating
  • MMA Rating
  • Checking Rating
  • Customer Experience
Ally

4.9

Bankrate Score

4.9

Overall rating

5.0

CD rating

4.4

MMA rating

5.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Ally Bank is a one-stop shop for online-only banking customers from coast to coast

BrioDirect

4.8

Bankrate Score

4.8

Overall rating

5.0

CD rating

4.9

MMA rating

4.8

Checking rating

4.4

Savings rating

0.0

Customer experience

BrioDirect is Sterling National Bank’s online brand. It offers 11 terms of CDs, a money market account, a checking account and a savings account. The savings products tend to have competitive yields. (Sterling National Bank and Webster Bank recently announced an agreement to merge the two companies.)

Transportation Alliance Bank

4.6

Bankrate Score

4.6

Overall rating

4.7

CD rating

3.9

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

Transportation  Alliance Bank (TAB Bank) is mostly an online bank that offers deposit accounts for individuals and businesses, as well as commercial loans. Its mobile app is highly rated by Apple and Android users. With roots in the trucking industry, it still serves the transportation sector, as well as individual consumers.

Axos Bank

4.6

Bankrate Score

4.6

Overall rating

3.6

CD rating

4.9

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

Axos Bank is celebrating its 20th anniversary. It has checking accounts, a savings account, a money market account and CDs.

Discover Bank

4.6

Bankrate Score

4.6

Overall rating

4.2

CD rating

4.3

MMA rating

5.0

Checking rating

4.4

Savings rating

0.0

Customer experience

Discover Bank is an online institution within a financial services company offering various products, including credit cards, personal loans and student loans.

Simple

4.6

Bankrate Score

4.6

Overall rating

4.2

CD rating

0.0

MMA rating

4.8

Checking rating

5.0

Savings rating

0.0

Customer experience

Simple is an online-only brand of a traditional bank. On Jan. 7, Simple parent company BBVA notified Simple customers that it would be shutting down the app-based banking service. Simple accounts will be transferred to BBVA accounts in the future. For now, Simple customers can continue using the Simple app or website to access their account and money.

Ridgewood Savings Bank

4.5

Bankrate Score

4.5

Overall rating

4.5

CD rating

3.4

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

With Ridgewood Savings Bank, you’ll get the intimate feel and personal attention of a community bank combined with an impressive lineup of digital banking tools and services. Customers have access to competitive savings rates and a massive network of 55,000 surcharge-free ATMs worldwide in the AllPoint Network.

Bank5 Connect

4.5

Bankrate Score

4.5

Overall rating

4.3

CD rating

0.0

MMA rating

4.8

Checking rating

4.4

Savings rating

0.0

Customer experience

Bank5 Connect offers a savings account, checking account and CDs with competitive yields and low minimum balance requirements.

Customers Bank

4.5

Bankrate Score

4.5

Overall rating

5.0

CD rating

4.4

MMA rating

4.8

Checking rating

3.4

Savings rating

0.0

Customer experience

Customers Bank requires a large minimum balance to open and earn the APY on its High-Yield Savings Account.

First Internet Bank of Indiana

4.5

Bankrate Score

4.5

Overall rating

4.7

CD rating

3.9

MMA rating

4.8

Checking rating

3.9

Savings rating

0.0

Customer experience

First Internet Bank of Indiana has been around since February 1999. It is an online bank that serves all 50 states.

Connexus Credit Union

4.5

Bankrate Score

4.5

Overall rating

4.3

CD rating

4.6

MMA rating

4.7

Checking rating

3.9

Savings rating

0.0

Customer experience

Connexus Credit Union has branch locations in the Midwest but offers deposit products and financial services to consumers from coast to coast.

Navy Federal Credit Union

4.5

Bankrate Score

4.5

Overall rating

4.7

CD rating

4.0

MMA rating

4.7

Checking rating

3.9

Savings rating

0.0

Customer experience

Navy Federal Credit Union is the world’s largest credit union serving millions of military members and their loved ones.

Cross River Bank

4.5

Bankrate Score

4.5

Overall rating

4.5

CD rating

3.9

MMA rating

4.6

Checking rating

4.4

Savings rating

0.0

Customer experience

Cross River Bank offers checking, money market and savings accounts as well as CDs. With just one branch, some people may find that a deal breaker. But if you’re looking for a great rate on your checking and savings accounts, Cross River may be a good fit.

Lake Michigan Credit Union

4.4

Bankrate Score

4.4

Overall rating

4.5

CD rating

4.0

MMA rating

4.6

Checking rating

3.9

Savings rating

0.0

Customer experience

Lake Michigan Credit Union is a full-service financial institution primarily serving members in Western Michigan.

BankPurely

4.4

Bankrate Score

4.4

Overall rating

4.4

CD rating

4.4

MMA rating

4.5

Checking rating

3.9

Savings rating

0.0

Customer experience

BankPurely is a financial institution created for environmentally conscious consumers.

American Airlines Federal Credit Union

4.4

Bankrate Score

4.4

Overall rating

4.0

CD rating

0.0

MMA rating

4.5

Checking rating

4.4

Savings rating

0.0

Customer experience

American Airlines Federal Credit Union offers a range of banking and lending products for its airline industry members.

iGObanking

4.4

Bankrate Score

4.4

Overall rating

4.4

CD rating

4.4

MMA rating

4.5

Checking rating

3.9

Savings rating

0.0

Customer experience

IGObanking, an online division of Flushing Bank, offers a range of deposit products to consumers nationwide.

Patelco Credit Union

4.4

Bankrate Score

4.4

Overall rating

4.5

CD rating

5.0

MMA rating

4.6

Checking rating

2.8

Savings rating

0.0

Customer experience

Patelco Credit Union is a full-service credit union serving members in Northern California.

Northpointe Bank

4.4

Bankrate Score

4.4

Overall rating

4.2

CD rating

4.2

MMA rating

4.4

Checking rating

4.2

Savings rating

0.0

Customer experience

Northpointe Bank is a Grand Rapids, Michigan-based bank that offers a variety of deposit products with competitive rates to its customers and charges low (if any) fees for the accounts.

Varo Bank

4.4

Bankrate Score

4.4

Overall rating

0.0

CD rating

0.0

MMA rating

4.7

Checking rating

5.0

Savings rating

0.0

Customer experience

Varo is a digital bank that prides itself on its technology and offers great products and features to its customers.

Emigrant Bank

4.4

Bankrate Score

4.4

Overall rating

4.7

CD rating

3.9

MMA rating

4.4

Checking rating

4.1

Savings rating

0.0

Customer experience

Emigrant Bank has a wide variety of accounts to accommodate both personal and business banking. But you have to call customer service for many account details, as Emigrant Bank's website is sparse on information. Deposits are FDIC-insured.

Salem Five Direct

4.4

Bankrate Score

4.4

Overall rating

3.3

CD rating

0.0

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

Salem Five Direct is best for savers who are comfortable banking online and who are seeking a competitive rate.

TIAA Bank

4.4

Bankrate Score

4.4

Overall rating

4.3

CD rating

4.3

MMA rating

4.3

Checking rating

4.2

Savings rating

0.0

Customer experience

TIAA Bank is an online bank that offers a wide range of financial products.

Rising Bank

4.4

Bankrate Score

4.4

Overall rating

4.4

CD rating

0.0

MMA rating

3.9

Checking rating

4.9

Savings rating

0.0

Customer experience

Rising Bank is a newer online division of Midwest BankCentre, a St. Louis-based community bank that’s been around for more than a century.

Capital One

4.4

Bankrate Score

4.4

Overall rating

4.5

CD rating

0.0

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

Capital One Bank is one of the most popular banks in the country, and in some regions, it also gives customers access to bank branches.

Delta Community Credit Union

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

4.0

MMA rating

4.8

Checking rating

3.3

Savings rating

0.0

Customer experience

Delta Community Credit Union is the largest credit union in Georgia. It has more than 427,000 members at its credit union.

Synchrony Bank

4.3

Bankrate Score

4.3

Overall rating

4.7

CD rating

4.4

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Synchrony Bank is an online bank that issues credit cards and offers several products that pay some of the market’s best rates.

CIT Bank

4.3

Bankrate Score

4.3

Overall rating

3.8

CD rating

4.3

MMA rating

4.6

Checking rating

4.0

Savings rating

0.0

Customer experience

CIT Bank is an online bank that offers competitive annual percentage yields (APYs) on its savings accounts. CIT Bank also offers a checking account and a money market account.

FinWise Bank

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

3.6

MMA rating

4.5

Checking rating

3.9

Savings rating

0.0

Customer experience

FinWise Bank is a Utah-based bank that offers inexpensive accounts.

Sallie Mae Bank

4.3

Bankrate Score

4.3

Overall rating

4.2

CD rating

5.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Sallie Mae Bank offers competitive APYs on its savings accounts. However, you’ll have to bank elsewhere for a checking account.

Citibank

4.3

Bankrate Score

4.3

Overall rating

3.5

CD rating

4.7

MMA rating

4.1

Checking rating

4.1

Savings rating

0.0

Customer experience

Citibank is among the world’s largest financial institutions, with well over $1 trillion in assets. It offers a comprehensive selection of banking products. It has branches in around a quarter of the continental 48 states.

LendingClub Bank

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

0.0

MMA rating

4.6

Checking rating

3.4

Savings rating

0.0

Customer experience

LendingClub Bank is an FDIC-insured online bank. It was known as Radius Bank when it was acquired by LendingClub in February 2021.

BankDirect

4.3

Bankrate Score

4.3

Overall rating

4.2

CD rating

4.7

MMA rating

4.4

Checking rating

3.3

Savings rating

0.0

Customer experience

BankDirect is an online-only bank that features competitive rates and is available to customers in all 50 states.

SchoolsFirst Federal Credit Union

4.3

Bankrate Score

4.3

Overall rating

5.0

CD rating

3.4

MMA rating

4.7

Checking rating

3.3

Savings rating

0.0

Customer experience

SchoolsFirst Federal Credit Union is California’s largest credit union, serving educators and their families throughout the state. It has low minimum balances and most SchoolsFirst accounts come without a monthly fee. They offer CD terms from as short as 30 days to as long as five years.

VyStar Credit Union

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

3.9

MMA rating

5.0

Checking rating

3.3

Savings rating

0.0

Customer experience

VyStar Credit Union is northeast Florida’s largest credit union offering various deposit accounts and services to hundreds of thousands of members.

Lone Star Bank

4.3

Bankrate Score

4.3

Overall rating

4.2

CD rating

3.9

MMA rating

4.3

Checking rating

4.2

Savings rating

0.0

Customer experience

Based in Houston, Lone Star Bank is a federally insured community bank serving individual consumers and businesses, small and large.

Pentagon Federal Credit Union (PenFed)

4.3

Bankrate Score

4.3

Overall rating

4.2

CD rating

3.0

MMA rating

4.2

Checking rating

5.0

Savings rating

0.0

Customer experience

Pentagon Federal Credit Union is the second-largest federal credit union. It has a rich history in serving members of the military and those who are affiliated with the military. PenFed has members in all 50 states and the District of Columbia, and it is insured by the National Credit Union Administration (NCUA).

The Federal Savings Bank

4.3

Bankrate Score

4.3

Overall rating

5.0

CD rating

3.0

MMA rating

4.8

Checking rating

3.9

Savings rating

0.0

Customer experience

The Federal Savings Bank specializes in mortgages for homebuyers, but also offers deposit products and personal loans. The veteran-owned bank offers savers a number of options to earn interest on everyday bank accounts like checking and savings.

Apple Bank

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

3.9

MMA rating

4.2

Checking rating

3.8

Savings rating

0.0

Customer experience

Apple Bank has around 80 locations in New York. This bank is known in New York for offering competitive yields.

FNBO Direct

4.3

Bankrate Score

4.3

Overall rating

0.0

CD rating

0.0

MMA rating

4.7

Checking rating

4.4

Savings rating

0.0

Customer experience

FNBO Direct is First National Bank of Omaha’s online bank. It is an online bank that offers a checking account and a savings account in all 50 states.

Spring Bank

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

3.8

MMA rating

3.9

Checking rating

4.2

Savings rating

0.0

Customer experience

Spring Bank has a location in the Bronx and one in Manhattan.

nbkc bank

4.2

Bankrate Score

4.2

Overall rating

4.2

CD rating

4.4

MMA rating

5.0

Checking rating

0.0

Savings rating

0.0

Customer experience

NBKC offers competitive rates on deposit accounts for business and personal customers.

Quontic Bank

4.2

Bankrate Score

4.2

Overall rating

3.3

CD rating

4.2

MMA rating

4.4

Checking rating

3.9

Savings rating

0.0

Customer experience

Quontic Bank is an online bank with its headquarters in Manhattan. It’s known for innovating and for paying competitive rates.

Provident Bank

4.2

Bankrate Score

4.2

Overall rating

3.9

CD rating

0.0

MMA rating

4.4

Checking rating

4.1

Savings rating

0.0

Customer experience

Provident Bank has a sizable branch presence in New Jersey and a few in surrounding states. They offer numerous checking account options and enough savings products to appeal to a wide base of customers. The bank does a very good job of minimizing those pesky fees that consumers generally loathe.

Star One Credit Union

4.1

Bankrate Score

4.1

Overall rating

4.4

CD rating

4.3

MMA rating

4.6

Checking rating

0.0

Savings rating

0.0

Customer experience

Star One Credit Union has been around for more than 60 years and serves as the largest credit union in Silicon Valley.

First National Bank of America

4.1

Bankrate Score

4.1

Overall rating

4.7

CD rating

0.0

MMA rating

3.7

Checking rating

3.6

Savings rating

0.0

Customer experience

FNBA is a federally insured bank with more than $2.6 billion in assets. It opened in 1955 as First National Bank of East Lansing.

Comenity Direct

4.1

Bankrate Score

4.1

Overall rating

4.5

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Although Comenity is well known as the bank behind many branded retail credit cards, it also offers competitive yields on savings accounts and CDs. Minimum opening balance requirements are low. Comenity Direct is insured by the FDIC.

Presidential Bank

4.1

Bankrate Score

4.1

Overall rating

4.2

CD rating

3.3

MMA rating

4.1

Checking rating

4.2

Savings rating

0.0

Customer experience

Presidential Bank is an FDIC-insured bank headquartered in Bethesda, Maryland. It has nine branches in the Washington, D.C. area.

Marcus

4.1

Bankrate Score

4.1

Overall rating

5.0

CD rating

0.0

MMA rating

0.0

Checking rating

4.4

Savings rating

0.0

Customer experience

Marcus by Goldman Sachs is a direct bank that offers personal loans and rewards savers with higher payouts.

Suncoast Credit Union

4.1

Bankrate Score

4.1

Overall rating

4.5

CD rating

3.4

MMA rating

4.6

Checking rating

2.8

Savings rating

0.0

Customer experience

Suncoast Credit Union is Florida’s largest credit union. It offers savings accounts, a checking account, regular and jumbo CDs, a money market account and other banking options to its members.

Golden 1 Credit Union

4.1

Bankrate Score

4.1

Overall rating

5.0

CD rating

3.4

MMA rating

4.8

Checking rating

2.4

Savings rating

0.0

Customer experience

Golden 1 Credit Union is one of the largest credit unions in the United States and offers its members a wide selection of products and services. You’ll only need a little bit of money to open most of their accounts, and many of them come with low-to-no monthly fees.

Live Oak Bank

4.0

Bankrate Score

4.0

Overall rating

4.2

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Live Oak Bank offers online savings accounts and CDs to savers nationwide.

HSBC Direct

4.0

Bankrate Score

4.0

Overall rating

3.8

CD rating

0.0

MMA rating

4.3

Checking rating

3.3

Savings rating

0.0

Customer experience

HSBC Direct accounts are available across the U.S. The accounts are through HSBC Bank USA, N.A. If you have an account, you can make a deposit or withdrawal at one of the HSBC locations in the U.S. HSBC Direct's CDs offer competitive APYs, while its checking account doesn’t charge monthly maintenance fees.

Western State Bank

3.9

Bankrate Score

3.9

Overall rating

3.8

CD rating

2.8

MMA rating

4.7

Checking rating

3.1

Savings rating

0.0

Customer experience

Western State Bank is an FDIC-insured bank started in 1902 and currently headquartered in Devils Lake, North Dakota. It has branches in North Dakota and Arizona.

American Express Bank

3.9

Bankrate Score

3.9

Overall rating

3.9

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

American Express Bank is a premier online bank offering personal banking products to savers across various income levels.

E-Trade Bank

3.8

Bankrate Score

3.8

Overall rating

0.0

CD rating

0.0

MMA rating

4.9

Checking rating

2.8

Savings rating

0.0

Customer experience

E-Trade Bank is the banking unit of E-Trade Financial Corp., a brand best known for its brokerage services.

Amerant Bank

3.8

Bankrate Score

3.8

Overall rating

4.0

CD rating

2.1

MMA rating

4.7

Checking rating

3.2

Savings rating

0.0

Customer experience

Amerant Bank is a brick-and-mortar bank based in Florida, and it offers competitive rates on CDs nationwide.

Third Federal Savings & Loan Association

3.8

Bankrate Score

3.8

Overall rating

4.5

CD rating

3.4

MMA rating

3.4

Checking rating

2.9

Savings rating

0.0

Customer experience

Third Federal Savings & Loan Association is a Cleveland-based financial institution that supports local communities in Ohio and Florida and offers some banking products online.

HSBC Bank USA

3.8

Bankrate Score

3.8

Overall rating

4.2

CD rating

0.0

MMA rating

3.8

Checking rating

2.8

Savings rating

0.0

Customer experience

HSBC Direct accounts are available across the U.S. The accounts are through HSBC Bank USA, N.A. If you have an account, you can make a deposit or withdrawal at one of the HSBC locations in the U.S. HSBC CDs offer a competitive APY and the HSBC Direct Checking account charges no monthly maintenance fees.

USAA

3.8

Bankrate Score

3.8

Overall rating

3.1

CD rating

0.0

MMA rating

4.5

Checking rating

2.9

Savings rating

0.0

Customer experience

USAA Federal Savings Bank is a members-only bank that requires membership through serving in the military or by having eligible family members who served.

PNC Bank

3.7

Bankrate Score

3.7

Overall rating

2.8

CD rating

2.4

MMA rating

4.1

Checking rating

4.4

Savings rating

0.0

Customer experience

PNC is a regional bank that operates in parts of the Northeast, South and Midwest. Its virtual wallet suite of products is intended to help people balance daily spending with short-term and long-term savings goals. The acquisition of BBVA USA will help PNC have a presence in California, Colorado and New Mexico.

Boeing Employees' Credit Union

3.7

Bankrate Score

3.7

Overall rating

3.0

CD rating

3.0

MMA rating

4.6

Checking rating

2.8

Savings rating

0.0

Customer experience

Boeing Employees’ Credit Union is one of the largest credit unions in the U.S. It offers members a variety of checking and savings products along with many highly desired online banking features.

Banesco USA Bank

3.7

Bankrate Score

3.7

Overall rating

4.5

CD rating

2.7

MMA rating

3.6

Checking rating

2.6

Savings rating

0.0

Customer experience

Banesco USA is an FDIC-insured institution with headquarters in South Florida.

Barclays

3.7

Bankrate Score

3.7

Overall rating

3.9

CD rating

0.0

MMA rating

0.0

Checking rating

4.4

Savings rating

0.0

Customer experience

Barclays is a U.K.-headquartered, multinational financial services giant with global reach. In the United States, Barclays offers a very limited selection of deposit products online.

CIBC Bank USA

3.7

Bankrate Score

3.7

Overall rating

2.8

CD rating

2.1

MMA rating

4.4

Checking rating

4.3

Savings rating

0.0

Customer experience

CIBC Bank USA offers a range of personal banking products and a high-APY savings account.

Vio Bank

3.7

Bankrate Score

3.7

Overall rating

3.4

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

1.9

Customer experience

Vio Bank is an online-only financial institution serving savers nationwide.

BMO Harris

3.7

Bankrate Score

3.7

Overall rating

3.4

CD rating

2.9

MMA rating

4.6

Checking rating

2.6

Savings rating

0.0

Customer experience

BMO Harris offers a competitive yield on its Platinum Money Market Account. The $5,000 minimum balance requirement is higher than some accounts, but if you have that much to deposit, it’s worth considering.

Heritage Bank

3.7

Bankrate Score

3.7

Overall rating

3.1

CD rating

0.0

MMA rating

4.2

Checking rating

3.0

Savings rating

0.0

Customer experience

Heritage Bank has its headquarters in Spicer, Minnesota. It offers checking accounts, savings accounts and CDs.

North American Savings Bank

3.7

Bankrate Score

3.7

Overall rating

4.2

CD rating

3.4

MMA rating

3.9

Checking rating

2.2

Savings rating

0.0

Customer experience

NASB is a midsize Kansas City bank with brick-and-mortar branches, as well as online banking services, digital wallets and a mobile app that broadens its reach and appeal. It offers attractive yields on CDs, checking, savings and money market accounts. It has a “switch kit” that helps ease the transfer of funds from other banks.

Texas Capital Bank

3.6

Bankrate Score

3.6

Overall rating

4.2

CD rating

2.1

MMA rating

4.4

Checking rating

2.4

Savings rating

0.0

Customer experience

Texas Capital Bank is a commercial bank based in Dallas that also offers consumer deposit products, credit cards and personal loans.

Santander Bank

3.6

Bankrate Score

3.6

Overall rating

3.4

CD rating

0.0

MMA rating

3.6

Checking rating

2.8

Savings rating

0.0

Customer experience

Santander Bank has branches mainly in the Northeast. Its biggest presence is in Massachusetts, where it has nearly 200 locations.

OneWest Bank

3.5

Bankrate Score

3.5

Overall rating

3.6

CD rating

2.0

MMA rating

4.6

Checking rating

2.3

Savings ratin