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14 secrets for selling on eBay

Selling online is like most businesses: Preparation means profits.

"Success on eBay is getting the basics right," says Skip McGrath, author of "How to Start and Run an eBay Consignment Business."

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We have gathered some tips from online veterans.


Attracting buyers
Anyone can advertise an item in an online auction, but getting buyers to bite takes some know-how. Try these hints from experienced sellers.
Selling tips
1.Research your item's worth.
2.Spend some time on the site.
3.Decide on pricing preferences.
4.Write an eye-catching title.
5.Use good photos.
6.Write a great description.
7.Think like a buyer.
8.Include terms of service.
9.Price it right.
10.For an auction, consider a reserve.
11.Research upgrades.
12.Get experience. Start small.
13.Harness the clock.
14.Have fun.

1. Research what your item is worth and what similar items have sold for. "Never sell anything unless you know what you expect to earn from it," says Debra Schepp, who, with husband Brad Schepp, wrote, "eBay Powerseller Secrets: Insider Tips from eBay's Most Successful Sellers." Know what it's worth in the brick-and-mortar world, and check what similar items have fetched on the site in the past two weeks.

A little research will also show you how to showcase your item for maximum effect. It's "a great way to learn immediately the best listing practices from experienced sellers on the site," says Jim "Griff" Griffith, "Dean of eBay Education" and author of "The Official eBay Bible."

See how ads you like have done, says Dennis L. Prince, author of "How to Sell Anything on eBay and Make A Fortune!" How many people have looked at it? How many have bid? If the first number is high and the second low, "You need to crack that open and find out why that many people looked and didn't bid," he says.

2. Spend some time on the site. EBay regulars see the site as a community. So do what you'd do if you were new in town. Nose around. Read the ads. Look at the message boards. "The more time you spend on the site, the more you're tuned in," says Debra Schepp.

3. Decide on pricing preference. Choose whether you want to sell your item at auction, for a fixed price or offer both options. "The rarer the item, the more appropriate it is for an auction," says Griffith. And your online research should give you an indication of which method will best suit your item, he says.

4. Write an eye-catching title. "If you can't get them to click on the headline, you can't sell them anything," says McGrath, who also writes the monthly eBay Seller's News newsletter.

Describe the item so that people who want it can find it. Think key search terms.

Eighty percent of the people on eBay find items by using the search feature, says McGrath. "So the most important thing you can do in your headline is include any relevant keywords that could be used."

Be specific. Use sizes with clothing or specific model names with electronics. The more exact you can be in the headline, "the more likely you are going to get results," McGrath says.

EBay allows 55 characters in a title (including the spaces between words). Use it all. "It's valuable real estate," says McGrath.

"Use power words that copywriters use: new, sexy, best bargain, lowest price, gorgeous. Using words like that can generate some interest."

But Griffith disagrees. "Our own studies show that only keywords count. It's search terms that matter, and no one searches on so-called power words."

Hot tip: Leave out any symbols, like "*" or "$." If your potential buyer doesn't use them in the search, the item won't appear on the list.

 
 
Next: "Hot tip: Use lists or bullets when you can."
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