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Columns: Driving for Dollars
Terry Jackson   Expert: Terry Jackson
Driving for Dollars
Most car manufacturers have representatives for problems
Driving for Dollars

Lemon laws restricted
 

Dear Terry,
Is there any way to contact Chevrolet directly about their recalls on the Chevy Colorado and get a real person to discuss a real lemon situation?
-- Kevin

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Dear Kevin,
Chevrolet, as well as most other manufacturers, has regional service representatives that can go over specific problems.

Your dealer should have a toll-free number. Also, check your owner's manual. There should be a number there to reach a Chevrolet representative. Chevy's national complaint center can be reached by calling (800) 222-1020. I'd also suggest you contact your state's lemon law department. But be aware that most lemon laws only apply during a car's first year or so of ownership.

Here are this week's reader questions:
Some car options are not worth the cost.
Can I fight for a lower rate?
Who can I contact to discuss a lemon?
Is it cheaper to pay for car on credit card?
Bankrate.com's corrections policy -- Posted: Oct. 5, 2007
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