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Ask Dr. Don

Ask Dr. Don

Today, Dr. Don explains credit card late fees and how to begin digging yourself out of deep debt.

Credit card late fees

Dr. Don,
I rarely use my credit card for anything other than picking up a dinner tab but when I do, it's typically for a business trip and the balance runs up quickly. I usually pay on time, but occasionally I will miss the due date by a day or two. I never carry a balance for more than two billing periods. I've never had any credit problems, I pay my mortgage with an automatic payment so it is always on time, and I have a good financial situation. So, what's with these exorbitant $29 late fees? My first credit card, a card I got in college, was very forgiving in this regard. No late fees. I loved that. Interest still accumulated, so the bank was still making money on me, and I could pay the bill casually. The bank that issued this card to me was bought by another bank, which subsequently changed the terms of my card and removed this great feature. I can't find another card like it. If I could, I would change in a heartbeat.
Judicious Jeff

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Dear Jeff,
I'm going to start out on the bank's side on this one. A credit card is a line of credit. The bank commits to loaning you money up to your credit line and you commit to paying them back. When you don't pay your bill on time, the bank starts to wonder if you're going to pay it at all. By penalizing cardholders for late payment, the bank both trains you to make timely payments and gets periodic affirmation of your commitment to repay them. OK, so nobody likes negative reinforcement and $29 is a pretty expensive reminder. Especially when a couple of late payments are then used as an excuse to raise the interest rate on your credit card.

What to do? First, call the credit card company. Tell them that you plan to move the account if they don't rescind the late fee. That should work the first time, and it won't the second time. Then ask yourself why you're late with these bills. It sounds like you're waiting for the expense check before you remit the payment. If you can't speed up reimbursement by your firm, then lobby the firm for a corporate credit card or purchasing card so that the interest expense becomes your employer's problem, not yours.

If that isn't feasible, then make the minimum payment on time and send a second payment when you get the expense check.

Want a second opinion? Try Libby Wells' advice. Her article, Always getting socked with late payment fees?, will give you additional information on avoiding late fees.

Digging yourself out of deep debt

Dear Dr. Don,
My brother's wife left him in April. She never contributed any financial assets to the marriage and hasn't worked in nine years. She cashed their income tax refund, maxed out the home equity line of credit, emptied the checking and savings accounts of $12,000, and then cleaned house by taking anything of value out of their home.

My brother earns $32,000 a year. He has $118,000 in debt at interest rates ranging from 10.99 percent to 23 percent. He has no cash and is living paycheck to paycheck. He can't even afford to talk to a good lawyer, as they all want $2,500 to $5,000 to take on the ex-wife in court. The house and land are worth about $95k, while mortgage and home equity debt total $105k.

I'd like to help him out and am wondering if you have any advice on how to find a reputable financial institution that will consolidate his debts when the property is in both his and his estranged wife's name.
Brother Bother

Dear Brother,
Let's look at this objectively. Your brother owes creditors $23,000 more than his home is worth, and his wife took everything that wasn't nailed down. I doubt that a lawyer will be able to get any money back from his wife, but he'll need one for the divorce.

Two answers that come to mind are credit counseling and bankruptcy. Debt consolidation works best when you use home equity loans to consolidate credit card debt or other short-term debt. That avenue isn't available since your brother is already upside-down in the house. The second choice is a personal loan. The national average interest rate for personal loans is 14.99 percent. Because of his existing debt load, I would expect his interest rate to be above the national average.

Credit counseling agencies will be able to work with his creditors to establish a payment schedule and may be able to lower his interest rates. The credit counselor will also be able to determine if your brother can remain solvent. Look to this site's link library to connect with credit counseling services.

Confused about bankruptcy? Read Does Bankruptcy Make Economic Sense? on Nolo.com, and check out Nolo's frequently asked questions (FAQ) about bankruptcy. There's even a channel on divorce.

Related information:
Dr. Don's biography
Submit a question to Dr. Don
Archive of Dr. Don columns

Bankrate.com writers base their answers on our editorial content and advice of financial professionals. We make no claims or representations about the accuracy, timeliness or completeness of such content, advice or the answers provided to you. Our content, advice and answers are intended only to assist you with your financial decisions. However, by its nature such information is broad in scope. Your financial situation is unique, and our content, advice and answers may not be appropriate for your situation. Accordingly, we recommend that you get different opinions and seek the advice of your accountant and other financial advisers before making any final decisions or implementing any financial or investment strategy.

-- Posted: June 30, 2000

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