Contacting mortgage servicers
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Mortgage servicers

Company name Phone number EverBank (now Ever Home Mortgage) (800) 669-7724, ext. 4730 First Horizon Home Loans (second mortgages) (800) 489-2966* Flagstar Bank (800) 968-7700, ext. 9780 Fremont Investment & Loan (866) 484-0291 GMAC Mortgage (800) 850-4622* GreenPoint Mortgage Funding (800) 784-5566, ext. 5383* Homecomings Financial (800) 850-4622* HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471 HSBC Mortgage Services (also HFC or Beneficial) (800) 365-6730* Indymac Bank (877) 736-5556 Litton Loan Servicing (Debt collection) (800) 999-8501* National City Home Loan Services (now National City Mortgage) (800) 367-9305 National City Mortgage (800) 367-9305, ext. 57066 Nationwide Advantage Mortgage Co. (800) 356-3442, ext. 6002* New Century Financial Now Carrington Mortgage Services (800) 790-9502 NovaStar Mortgage Loan Resolution Department (no longer servicing mortgages) (888) 743-0774 Non-English: (888) 743-0774, ext. 4523 Ocwen Financial Corp. (Debt collection) (877) 596-8580 Ocwen Loan Servicing LLC (CCRC counselor voice mail) (866) 513-2947 Ohio Savings Bank Now AmTrust (888) 987-5626 Or (800) 860-2025, #8 and ask for loss mitigation Option One Mortgage (800) 648-9605, ext. 48826 PHH Mortgage For borrowers facing possible delinquency: (800) 330-0423* For borrowers in the foreclosure process: (800) 750-2518 ResMae Mortgage Corp. (877) 473-7623, ext. 5944 Saxon Mortgage Services Inc. (888) 325-3502* Select Portfolio Servicing (888) 818-6032 SunTrust Mortgage Inc. (800) 443-1032 U.S. Bank Home Mortgage (877) 334-0453 Wachovia Corp. (866) 642-9405*, press 0 for operator Washington Mutual (866) 500-8507* Wells Fargo (888) 231-0757

*No direct line to loss mitigation or loan resolution department.