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Columns: Bankruptcy Adviser
Justin Harelik   Expert: Justin Harelik
Bankruptcy Adviser
Debt discharged, but collectors keep coming
Bankruptcy Adviser

Debt collection fraud
 

Dear Bankruptcy Adviser,
Is it legal for a finance company to try to recharge you for a debt discharged, plus interest, in Chapter 13 bankruptcy? This has been done to me, and my debt was discharged 10 years ago. Plus my name has been forged on a $45,000 loan document with loans tied up in it that don't belong to me, and were done without my consent or knowledge with the property involved. I don't know where to turn.
-- Stephanie

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Dear Stephanie,
I have seen collection agencies and finance companies commit just about every type of inappropriate or downright illegal conduct. Many former clients have called me and stated that a collection agency is currently trying to collect on a debt that was included and eliminated in his or her bankruptcy.

Typically, I will contact the agency and ask, "Please show me how your debt is exempt from federal law and I will show that information to my client." My client or I have never heard back from one of these types of rogue collection agencies.

I once had a conversation with a senior collector for a collection agency. He told me with all sincerity that if his company is trying to collect a debt that was not properly marked as "discharged in bankruptcy" that he will tell the debtor, "sorry, that debt was not eliminated in your bankruptcy and you have to pay it."

I was not shocked because I know most people will believe such outrageous statements. People are naïve enough to believe that the collector would not illegally try to collect a debt that was eliminated in bankruptcy. However, I always tell my clients to call me when they receive this type of call.

The new laws established in October 2005 have emboldened collectors to commit all types of improprieties to collect debts. The most common statements are: "Oh, sorry, under the new law, our type of debt cannot be eliminated;" or "You did not list our collection agency in your list of debts therefore you have to pay us;" or "The law change makes it almost impossible to qualify for bankruptcy, so your attorney should have told you that you would have to pay us back;" or the worst of them all, "Under the new law, you have to pay back at least $10,000 of your debt and we will make sure that we notify the courts once you pay back the account with us."

All debt is eliminated in the vast majority of bankruptcy cases. The law change does have some effect on people's ability to eliminate certain types of debt. However, the majority of consumer debt (credit cards, collection accounts, personal loans, payday loans and car loans) are just as easy to eliminate now as before. As under the old law, student loans, domestic support obligations, loans obtained through fraud, injuries resulting from a drunken driving accident, and some delinquent income tax debts survive a bankruptcy filing.

Regarding the identity theft issue, you need to act immediately to notify the lender of the fraud. Typically, you will need to complete a notarized fraud affidavit that indicates you never signed your name or opened the account in question.

You also have to contest the account with the credit bureaus directly, provide the fraud affidavit and any relevant information to show that you never signed up for this loan. I hope that will rectify the issue, but depending on how long you have waited or how long ago the fraud occurred, you could face a battle to eliminate the account as it stands in your name.

I am so sorry you are dealing with all these overwhelming issues at the same time. You must act right away to make sure the problem does not get worse. Putting your head in the sand and hoping things will work themselves out is not an approach you can afford to take. Be proactive and diligent and you ought to be able to solve your current dilemma.

Bankrate.com's corrections policy -- Posted: July 22, 2008
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