You're in the market for a new car, but you're
more than a little apprehensive. Your last excursion into a new-car
showroom was a nightmare and the horror stories you've heard are
even worse. How do you make sure you don't get ripped off? By learning
their tactics and preparing yourself to deal with them.
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| 3 simple rules to assure success: |
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This chapter will provide you with an overview of
how to handle a trip to a dealer showroom. Not all salesmen are
dishonest and not all dealers encourage or even allow deception
in their sales force. But it happens too often for anyone to go
in unprepared for the worst. In following chapters, we'll fill you
in on the common strategies and techniques -- some deceitful, others
merely clever -- dealers use to convince you to buy from them.
Here's what to do:
Once you have a good idea of the type of vehicle you
want, get yourself a Ph.D. in the subject. Web sites such as Autobytel, CarsDirect, Edmunds, Kelley
Blue Book, cars.com and InvoiceDealers have tons of information on vehicle features and options, what the
dealers really pay, current factory rebates, incentives and holdbacks.
Don't wait until your old rust bucket is dying. It
can take weeks to choose a car, get your financing, haggle and finalize
a deal. Plan ahead so you aren't forced into hasty decisions.
Prepare for battle
Put together a folder of information on the cars you like and their
prices. Take it with you to the dealer and make sure they see it.
If your spouse is with you, agree beforehand: No impulse buys and
no discussion of exactly what you are prepared to pay, even if you're
alone in a sales office -- it might be bugged.
When you tell the salesman what you're looking for,
inform him that you know what the car cost the dealer. You're ready
to pay a fair profit to him, but you are not going to hand over
several thousand extra dollars. This is critical. It will stop most
of the nonsense that all too often follows.
You can also head him off at the pass by letting him
know you are not willing to spend hours playing games. Some sales
people will go to great lengths to tie up your day so that you're
tired and ready to surrender. Plus, it stops you from going to a
rival dealer for a comparison price.
Don't be a hostage on the test
drive
Make the most of the test drive. Don't just cruise around a few
blocks and play the radio. Check things like sight lines and how
easy it is to reach important controls. Test acceleration onto highways
and whether you feel entirely comfortable at the wheel. But when
the salesman asks you for your driver's license, that "Ka-ching"
you hear is the sound of a cash register, and should alert you to
hold onto your checkbook. |