I was very nervous to do a cash in refi online but Richard and
Christina were very responsive and eased my anxieties. The deal they offered beat the competition and everything went as promised when I agreed to start the process. Very happy I gave ERATES a try and very impressed with Richard and Christina. I will refer others to them.
Like most of you, this was my first home purchase and I shopped all around
charlotte to get the best loan rate.
Home buying process is soo stressful that it is not just about getting the best loan rate but its also about getting experienced Advice and Guidance through out the process. A special and sincere thanks to the Loan Officer - Carmen S Blackburn as well as Loan processing agent - Kari Van Den Burg. They were sooo helpful and so supportive and took care of me like one of their own family.
I would definately recommend them for all your loan needs. One thing i will say "If you don't want to stress your self out with the home buying process then sign up for this company and you will be surprised how well you will be taken care of? "
Most importantly they closed my loan within 8 days
They work for you.. Joel and Tina worked together and made our loan happen. When
going to finance, have all your documentation ready. The team you work with will guide you. Thanks eRates Mortgage, you guys(Joel and Tina)
Worked with Joel Childress and Phalla Keo. They answered every question, made getting the necessary
documentation easy and were responsive when the closing date had to be moved to accommodate other parties. A local broker with a regional bank mocked the "internet pricing" when I told him who we were going with, but in the end he was 0.25% higher from E Rates and also charged higher fees. Joel was hands down the most professional loan officer I dealt with.
eRates Mortgage, I just wanted to take this time out to thank Brian Smith and
Tina Locascio and your staff on an excellent job, which deserves much credit. eRates Mortgage, what a five star company. I want everyone who reads this to know how pleased I am with eRates Mortgage. Thank you for the outstanding service you have given me. I did a lot of research on getting a equity loan and I was extremely impressed with there knowledge and guidance. The end results was just what I was looking for. I have to say Brian and Tina treated me like I was their only customer, answering all questions right away and never leaving me hanging. I always felt like person not a number. They treated me like a friend. You will enjoyed their friendly service. The staff has consistently made extra efforts to assist me in completing my loan on time with "Superior Rates, and a Streamlined Process." If you need a support team in a financial tough time of ones life, Tina and Brian at eRates Mortgage is the way to go. If they can't make it happen, no one will.
eRates Mortgage is one of the fastest-growing, direct-to-consumer mortgage lenders in the country. Over the past 20 years they have helped thousands of consumers with their home loans and financing needs by focusing on Customer Satisfaction. Just as they say on there website. I give them an A+ A+ rating. Thank You eRates Mortgage and most of all Thank You Tina and Brian.