We''ve refinanced several times and were skeptical of the $1.00 origination fee, but that wad
truely it, $1.00. As with ANY loan we funded our new escrow account with our closing proceeds, but got the same amount back from our prior lender so it was a wash...the promised $1.00 loan cost was absolutely true. We chose to communicate primarily by e-mail which worked out great - we always got accurate replies in less than 1 business day...usually within 15 minutes! It was really a pleasure to work with this company and I would recommend them to anyone when seeking a cash-out refi like we did.
I've owned my place for 14 years and refi'd 5 times. Lenda was so much
better in every way than any lender I'd ever dealt with before. Of course their rates were great. That much I knew from the site. But what really made Lenda stand out was the friendly, fast, super-knowledgeable people. First off, I had a phone conversation about the various issues I thought might come up with my application. I was amazed that Lenda ran through every possible snag with the underwriter *before* I even formally submitted my application. From that point, everything was unbelievably smooth. My dedicated contact person was always prompt, friendly, and on top of things in her emails. In my previous refi's I was accustomed to being treated rudely or not hearing from a lender for many days at a time. Or being asked for the same thing over and over again. With Lenda they moved the ball forward every single day and so I signed my final loan papers 16 days after I submitted the application. They even sent a notary to my house on a Saturday as part of their normal level of service. A class act all the way!
The customer service I received from Lenda was top notch! Their staff made the whole
transaction smooth and easy from locking in my rate to closing my loan.
Shop around, but just make sure you visit Lenda.com. They remove all the hassle and
make it easy to understand you're getting a great deal. I'd use them again for sure.
Lenda team provided me most awesome service for my second refinance. The staff was very
courteous and professional, with a mission to make the refinance extremely easy and efficient for me. As far as timing was concerned, the entire process was done without any delays or disruptions.
The documents were all reviewed and vetted quickly. Most of the work was done by Lenda's staff in the background!
Finally I was surprised how quickly the staff was able to close with my special circumstances near closing time.
Strongly recommend using Lenda!