| Why is the number of consumers visiting Bankrate.com
steadily increasing? |
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First, Bankrate.com offers consumers the information
they need to make an informed choice for all the major personal
finance products. Second, no other site has as many banks and other
lenders contributing rate information, displayed according to a
completely objective ranking system. This neutrality is a key reason
for the trust consumers have in our brand.
Finally, while we do not advertise, we are receiving
a great deal of free publicity from satisfied visitors to our site
as well as from financial experts and advisors answering questions
on where to go for more education and rate information.
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| Why has Bankrate been able to increase advertising revenue
and profits in a very competitive advertising environment? |
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An essential key to our success is that our advertisers
know that the Bankrate user is ready to make a decision. Consumers
are not willing to make some of their largest spends like mortgages
completely online. Our hyperlink advertising subscription business
provides the basic information and links which enable consumers
to connect with ease and speed with lenders that meet their specific
needs.
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| How do your advertising rates compare to others in your
industry? |
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Our advertising rates remain the highest in our industry,
a clear indication of the incredible value of the Bankrate brand.
Our pricing power is reflected in the price increase for hyperlink
advertising which went into effect at the beginning of 2003. Because
of our stable expense base, we have been able to drive an increasing
proportion of our ad revenue to our bottom line.
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| How will higher interest rates affect your business,
especially since mortgage products are currently a large part of your
product mix? |
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The sharp decline in interest rates naturally benefited
a large portion of our business, home mortgages refinancing in 2002
and has continued strong so far in 2003. At this time, rates are
the lowest they have been in over 30 years. Refinance to new purchases
continue at about 60/40 ratio, which is practically the reverse
of the norm.
The industry analysts that we rely on to forecast
the future for rates believe that this low rate environment and
the high refinancing could continue through year-end 2003. However,
there are many other factors that bring consumers to our site. When
rates rise consumers typically become more interested in home equity
loans as opposed to refinancing and a return to the normal 40/60
ratio of refinancing to new purchases takes place. More importantly,
over the past 10 years purchases of new homes have grown at an average
8% year-over-year.
Finally higher rates also result in higher traffic
for other products like CD’s. Whether rates are going up or down,
consumers need advice about where to get the best rates and other
personal finance information.
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| What is the value of the Bankrate brand? |
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Rate data and editorial content provides consumers
important information that they use when selecting which lender
to use for their mortgages, auto loans or home equity loans, as
well as many other consumer banking products. Consumer confidence
in our brand is invaluable to advertisers who recognize that they
can reach a growing number of new customers on the Internet through
Bankrate.com.
We also have more than 80 partners, including top
tier Web sites such as AOL, Yahoo!, MSN, Bloomberg, USA Today and
Nasdaq. Websites like these recognize that that they need to provide
their audience with the most timely and in-depth information and
advice that is only available through Bankrate.
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| Is there a limit to advertising growth on your site? |
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Actually, there is no limit because the Internet is
very different from other media. Newspapers and magazines have a
proscribed amount of space for advertising, while broadcast media
has a similar “air time” limitation. For Bankrate, our ability to
grow our advertising base is directly linked to audience growth.
As traffic to our site continues to increase – it is now over 1
million page views per day-- we actually generate more inventory
that advertisers can buy. As more consumers visit our site, they
choose the ads and links that they want to view.
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