Personal Finance Advice and Commentary

Saturday, November 22, 2014 7:00 am
By David McMillin · Bankrate.com

The latest report from the American Customer Satisfaction Index shows that banking customers are growing more frustrated with bank fees.

Tuesday, July 30, 2013 5:53 pm
By David McMillin · Bankrate.com

A new study shows that plenty of customers are considering ditching big banks.

Friday, July 27, 2012 6:00 am
By David McMillin · Bankrate.com

A new survey shows that many account holders have considered switching banks, but a few key reasons are preventing them from actually moving their money.

Friday, June 01, 2012 6:00 am
By David McMillin · Bankrate.com

Banks are charging customers for leaving, but there are ways to keep those fees from piling up.

Friday, October 21, 2011 9:00 am
By Marcie Geffner · Bankrate.com

Major banks that hope new monthly fees for debit card use will help them recoup the higher income they used to earn from merchants on such transactions might be disappointed. Substantial proportions of consumers say they won’t pay the new fees, according to a recent online survey that found 43 percent of respondents would change

Wednesday, August 25, 2010 2:25 pm
By Marcie Geffner · Bankrate.com

Bank mergers and acquisitions present customers with a dilemma of whether to stay or flee the new bank that gets possession of their accounts. Customers are smart to do some research into the new bank’s fees, services, rates and policies before they decide whether to accept the new status quo or switch to another bank