While many account holders use online and mobile banking tools to manage their finances, some consumers are willing to turn to alternative channels for money management. A new study from Javelin Strategy & Research reports that 1 in 10 consumers are comfortable using social media sites to review or check account balances. While 10 percent
It looks like banks will begin using a smartphone-based tool to attract your business in the new year: QR. According to Javelin Strategy & Research’s new report on the top 10 trends for 2012, the research company predicts financial institutions will begin to leverage QR, or quick response, codes to attract new customers and engage existing account
Which credit card issuer best protects its customers from identity fraud? Javelin Strategy & Research ranked the top 26 credit card issuers on security criteria and named an overall champ as well as winners in the categories of fraud prevention, detection and resolution.