Issues with closing or managing a bank account made up the bulk of complaints.
The online-only institution is revising its early withdrawal penalty schedule.
Consumers are happy with their bank checking account services, but not so pleased with the fees.
The House of Representatives passed a bill that would end requirement that banks post fee disclosure notices on ATMs.
If you’ve been frustrated with Bank of America, the bank’s new Checking Clarity program should help to ease some of that anger.
The government has made it easier and cheaper for borrowers who have a Federal Housing Administration mortgage to refinance their loans at lower rates through the FHA streamline refinance program. About two million to three million borrowers will be eligible to refinance through the program, according to estimates by the administration. President Barack Obama said
Consumers today pay significantly higher bank fees than they did 10 years ago. That statement might seem obvious to many consumers. But now it’s a matter of statistical record as well, according to a new report, “The Cost of Regulation: The Necessity of Bank Fees,” from Javelin Strategy and Research, a financial institution consulting firm
Here’s yet another example of “the customer is always right,” especially when it comes to fees for financial products. Last week, Verizon Wireless said it would start charging subscribers $2 for every payment made online or over the phone with a credit card. The company said the new “convenience fee” would cover transaction costs and
Just a few days after several big banks bowed to customer outrage and eliminated new debit card fees, banks are facing criticism on another front. Some policy think tanks and government officials are starting a new push to get all banks to come clean on fees. Sens. Dick Durbin, D-Ill., and Jack Reed, D-R.I., held
Ever paid a fee to make a payment on one of your credit cards? In years past, card issuers could charge a fee for the payment method used by the consumer. The Credit CARD Act, short for the Credit Card Accountability, Responsibility and Disclosure Act of 2009, seemingly banned most pay-to-pay fees, whether the consumer