The 2 firms must refund more than $60 million to customers and pay nearly $20 million in penalties over their debt collection practices.
You now can get details about consumer complaints regarding financial products — in their own words.
Along with knowing your rights under the Fair Debt Collection Practices Act, you should know your debts and credit account listings.
A new report from the Consumer Financial Protection Bureau calls out student loan serving companies for illegal practices.
Nearly one-third of all 25,800 complaints seniors sent to the CFPB pertained to debt collection.
The bureau is seeking restitution for Corinthian Colleges students allegedly harmed by a predatory lending scheme.
A new score from FICO will treat unpaid medical debts less severely and bypass paid collections accounts entirely.
The Consumer Financial Protection Bureau is suing a Georgia-based firm for allegedly churning out debt collection law suits.
Agency says ACE Cash Express pressured borrowers into taking out loans they couldn’t afford.
Issues with closing or managing a bank account made up the bulk of complaints.