Personal Finance Advice and Commentary

The California state attorney general is suing Chase for alleged credit card debt collection abuses.

The Consumer Financial Protection Bureau will expand oversight of debt collection companies and gather complaints about credit reporting.

What role do outside sales companies play in marketing credit card add-on products and collecting debt?

I spoke with the CEO of debt collection company CFSII to get his views on the latest actions from the CFPB.

One little paragraph in President Barack Obama’s deficit-reduction plan could make it easier for federal debt collectors to reach delinquent consumers. The Huffington Post reported that on page 28 of the proposal was a section that would allow federal agencies to call people’s mobile phones to collect debts owed to or guaranteed by the federal

Here’s a morbid thought: Credit card debt doesn’t die, even if you do. That’s the takeaway from a report on CNNMoney.com Thursday, which highlights the efforts of Discover to collect credit card debt of a deceased woman. The credit card company called the woman’s daughter only two weeks after her mother passed away, asking her to

What’s the worst that can happen if you don’t pay your credit card debt? Hounding phone calls. Bad credit. Court order. How about death? Sounds outrageous, but that’s exactly what Indonesian police officials alleged happened to one man who met with debt collectors hired by Citibank to settle his $11,000 credit card obligation. The Washington

The Association of Credit and Collections Professionals, known as ACA International, has introduced a “blueprint” of policy initiatives that the group says would update the debt collection industry’s antiquated practices. Consumers who’ve missed one or more credit card payments may be interested. A key goal, mentioned repeatedly in the group’s press statement, is the removal