The three big bureaus will pay a fine and change how information is added, reviewed and removed from credit reports.
Equifax, Experian and TransUnion are changing the way they handle the reporting of medical debts and their dispute resolution processes, among other things.
One of the three credit bureaus, Equifax, has settled charges that it illegally sold consumer information to marketers selling debt relief products.
Do credit bureaus have a two-tiered customer service system for helping customers resolve credit report disputes, in which wealthy or well-connected consumers get prompt, preferential treatment while the majority of us get shunted to some automated system processed by a far-off subcontractor? The three bureaus all deny this, but the New York Times’ Sunday edition