Issues with closing or managing a bank account made up the bulk of complaints.
One BofA employee is petitioning his employer to end virtual assistance at its ATMs.
Consumers are happy with their bank checking account services, but not so pleased with the fees.
The urban legend that entering a PIN in reverse will summon police to an ATM isn’t true.
Consumers enjoying summer vacations must still take steps to protect themselves against identity theft.
One of America’s biggest banks is offering a new way to keep track of ATM receipts.
A GAO report finds that some ATM fees increased from 2007 to 2012.
More than a year after bank transfer day, customer frustration with big banks and their fees seems to be fading, according to one new study.
Wells Fargo is testing how account holders react to a much smaller bank branch.
FICO names California, Florida and the Northeast as the nation’s ATM fraud hot spots.