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What to know about the UPS data breach

By Jeanine Skowronski ·
Monday, August 25, 2014
Posted: 9 am ET

The UPS Store has been data-breached.

According to the retailer, a malware intrusion occurred at 51 locations in 24 states, potentially compromising customers' names, postal addresses, email addresses and debit/credit card information. Per UPS, the earliest hack took place Jan. 20, 2014. Most of the stores were affected after March 26, 2014.  The UPS Store has 4,470 locations across the U.S.

States hit by UPS data breach

Here are the states affected by UPS data breach. A full list of stores is available on the The UPS Store Web site.

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Louisiana
  • Maryland
  • Nebraska
  • Nevada
  • New Jersey
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Dakota
  • Tennessee
  • Texas
  • Virginia
  • Washington

UPS says the malware was eliminated from its systems as of Aug. 11, 2014 and that customers can shop now securely at The UPS Store. UPS is offering free identity protection and credit monitoring services to affected customers for 12 months.

"Please know we take our responsibility to protect customer information seriously and have committed extensive resources to addressing this incident," said Tim Davis, president of The UPS Store, in a written statement. "We understand this type of incident can be disruptive and apologize for any anxiety this may have caused."

Data breaches have become all too common as of late. P.F. Chang's, eBay and Goodwill have all announced potential compromises in recent months.

UPS says it is not currently aware of any reports of fraud associated with the potential breach. Of course, as you probably know by now, it always pays to be proactive in these situations.

If you think you were involved in the breach, set up alerts and monitor online billing statements for suspicious charges. Should any appear, notify your issuer immediately to minimize the chances of being held liable.

You can also notify the three credit reporting agencies -- Experian, Equifax and TransUnion -- to place a fraud alert on your credit report.

Follow me on Twitter: @JeanineSko.



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