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Change your passwords, eBay users

By Jeanine Skowronski ·
Wednesday, May 21, 2014
Posted: 1 pm ET

© Denis Radovanonic/Shutterstock.comThe bidding has ended, and it's time to change your password.

Online auction company eBay disclosed that a database containing encrypted passwords and other non-financial data was compromised during a cyberattack between late February and early March. The database also included customers' names, email addresses, physical addresses, phone number and date of birth.

EBay said it has seen no indication of increased fraudulent account activity on the auction site. There is also no evidence of unauthorized access to personal or financial information, such as credit card numbers, for PayPal users. PayPal data is stored separately on a secure network, and all PayPal financial information is encrypted, eBay said in its news release.

Cyberattackers received access to eBay's corporate network after obtaining a small number of employee log-in credentials. EBay discovered that these credentials were compromised about two weeks ago. The company, along with law enforcement, is currently investigating the matter.

EBay users will begin to receive emails later today, notifying them of the breach and prompting a password change. EBay is also encouraging users who utilized the same password on other sites to change those passwords as well.

"EBay regrets any inconvenience or concern that this password reset may cause our customers," the company said in its release. "We know our customers trust us with their information, and we take seriously our commitment to maintaining a safe, secure and trusted global marketplace."'

Customers can take steps to protect themselves after a data breach has occurred. This includes changing passwords, setting up alerts and monitoring online credit card and debit card statements. You can also monitor you credit report if you have reason to believe financial information was compromised.

And, of course, if you know your card was lost, stolen or hacked, you should report it your issuer and have the card replaced as soon as possible to minimize the hassle of disputing unauthorized charges.

Follow me on Twitter: @JeanineSko.

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