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Another Target oops: Gift cards

By Janna Herron · Bankrate.com
Thursday, January 2, 2014
Posted: 4 pm ET

As if a massive data breach during the holidays wasn't bad enough for Target, now it appears the retailer sold faulty gift cards, too.

The nation's second largest discount retailer confirmed to Bankrate that 0.1 percent of gift cards it sold during the holidays were not activated properly, according to company spokeswoman, Molly Snyder.

Consumers with faulty gift cards would find their cards had a zero balance, Snyder says. Affected consumers can bring the card to the customer service desk at their local store or call 1-800-544-2943 for assistance. The retailer will honor all impacted cards, Snyder says.

The latest snafu pales in comparison to the huge breach Target stores suffered from Nov. 27 through Dec. 15. The retailer said 40 million credit card and debit card accounts were compromised in the breach. Hackers stole consumer's names, card account numbers, expiration dates, security codes and encrypted personal identification numbers, or PINs, of debit cards. It was the second largest data breach at a U.S. retailer.

Did you get a faulty Target gift card? Was it resolved?

Follow me on Twitter: @JannaHerron.

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21 Comments
Al
January 04, 2014 at 12:08 pm

I can't possible begin to fathom why any box stores not having total control of their financial system with the hackers out there getting their job accomplished. What is it going to take to get the financial house in order, especially with the box stores that the hackers going for volume.

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