Credit Cards Blog

Tuesday, May 17, 2011 2:48 pm
By Martha C. White · Bankrate.com

Do credit bureaus have a two-tiered customer service system for helping customers resolve credit report disputes, in which wealthy or well-connected consumers get prompt, preferential treatment while the majority of us get shunted to some automated system processed by a far-off subcontractor? The three bureaus all deny this, but the New York Times’ Sunday edition

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Monday, May 16, 2011 2:07 pm
By Martha C. White · Bankrate.com

Credit card-reform legislation known as the Credit CARD Act turns two years old this month, so the Pew Charitable Trusts’ Pew Health Group conducted a study to find out how well the Act did at reforming credit card abuses and curbing fees and rate hikes. The Safe Credit Card Project issued a two-page report determining

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Thursday, May 12, 2011 3:09 pm
By Martha C. White · Bankrate.com

Turns out there is some truth about people engaging in “retail therapy” to perk themselves up after a bad day. Researchers at Cornell University and the London School of Business conducted a study that shows people splurge to cheer themselves up, and are more likely to use credit cards to finance this behavior. The study’s authors created an

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Tuesday, May 10, 2011 4:43 pm
By Martha C. White · Bankrate.com

The National Consumer Law Center today released the results of a study it conducted on prepaid cards issued in 40 states to recipients of unemployment benefits. The study found that jobless Americans are at risk of having their meager benefit payments diminished by a bevy of poorly-communicated conditions that lead to the accrual of fees, some

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Monday, May 9, 2011 1:23 pm
By Leslie McFadden · Bankrate.com

You may know your own credit score, but did you know that current regulations and recent trends in the financial industry are changing the way your score is viewed, disclosed and even computed? For instance, new risk-based pricing rules that took effect Jan. 1 require lenders to provide certain disclosures to consumers when they apply for

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Thursday, May 5, 2011 3:45 pm
By Martha C. White · Bankrate.com

Back in 2007, more than 30 million credit card customers were offered refunds from a class-action lawsuit when a court determined that many major credit card issuers and network providers habitually overcharged customers for foreign currency transactions. The court ordered the companies to refund consumers some $336 million. Each refund was a modest $25, but it was a

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Wednesday, May 4, 2011 11:06 am
By Marcie Geffner · Bankrate.com

Fears of credit card fraud are high after recent security breaches involving Sony Online Entertainment, Sony PlayStation Network and Qriocity services, that may have exposed customers’ payment information. Consumers around the world have been quick to attribute recent incidents of credit card fraud to the intrusion, according to a smattering of technology media reports. Reports

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Tuesday, May 3, 2011 2:15 pm
By Marcie Geffner · Bankrate.com

Computer hackers have broken into another Sony online game service, and more sensitive consumer information, including credit card, debit and bank account numbers, may have been stolen. Personal information from 24.6 million Sony Online Entertainment, or SOE, accounts may have been taken along with data from a 2007 database, Sony said in a statement Tuesday.

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Thursday, April 28, 2011 10:06 am
By Marcie Geffner · Bankrate.com

Consumers who use Sony Corp.’s PlayStation Network or Qriocity services may have been the victims of credit card data theft, according to a notice posted on a company website. While there was as yet no evidence that credit card data had been taken, the possibility had not been ruled out. “If you have provided your

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Wednesday, April 27, 2011 11:16 am
By Marcie Geffner · Bankrate.com

American Express has opened up two new credit card programs designed to entice consumers who want to get cash-back rewards in exchange for their credit card use and loyalty. The programs are called “Blue Cash Everyday” and “Blue Cash Preferred.” The Everyday program offers 3 percent cash back on supermarket purchases, 2 percent on gas

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