Despite the ubiquity of e-commerce, some diehards still feel uncomfortable about online purchases or banking. But, the people that do go online for banking report higher levels of satisfaction than those that stick to the branch.
Back in May, a survey from ForSee results found that customer satisfaction with online banking had increased over 2010. Survey respondents overwhelmingly chose online banking channels as the most satisfying, at 55 percent versus 28 percent of people who chose branch transactions as the most satisfying.
Obviously, hopping on the Internet to transfer money or open a new account is much more convenient than schlepping down to the local branch to stand in a series of lines. Buying CDs online can be just as easy. Plus shopping for CDs online can net the biggest yields.
Do you prefer to hunt for the best CD rates online or do you prefer to stay local when buying CDs?
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