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Car reliability survey surprises

By Tara Baukus Mello · Bankrate.com
Saturday, November 2, 2013
Posted: 6 am ET

The latest auto reliability ratings from Consumer Reports revealed that two European and one U.S. brand cracked the top 10 list in reliability that is typically filled with Japanese car brands. At the same time, a lower-production car took the top model spot, while some popular models scored so poorly to earn a recommendation.

Audi, Volvo and GMC all cracked the top 10 in the Consumer Reports 2013 Annual Auto Reliability Rankings, placing fourth, seventh and ninth, respectively. Every model from those brands (for which the magazine has data) scored average or better in reliability. Audi, the highest rated European manufacturer, moved up four places this year from eighth to fourth, while Volvo leapfrogged 13 places from 20th last year to seventh this year. GMC was the top-scoring U.S. brand, moving up three spots from 12th last year to ninth this year.

Japanese brands took the other seven spots in the top 10, including Lexus, Toyota and Acura in the top three in that order.

The 2014 Subaru Forester, which had been on sale only a short time before the survey was conducted, received the top predicted-reliability score. The 2013 Honda Accord V6 and the 2013 Nissan Altima received scores too low to earn the group's recommendation. This came as a surprise even to Consumer Reports, which had expected that both cars would have average reliability or better.

Consumer Reports calculated its rating based on survey responses from its subscribers experiences with 1.1 million vehicles.

If you own one of these models, do you find they are reliable?

Tara Baukus Mello writes the cars blog as well as the weekly Driving for Dollars column, providing both practical financial advice for consumers as well as insight into the latest developments in the automotive world. Follow her on Facebook here or on Twitter @SheDrives.

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50 Comments
bob
November 09, 2013 at 6:54 pm

PLUS AND IF I DONT HAVE A GM CAR IN MY GARAGE ITS GONNA BE A FORD.CONGRATS TO CRYSLER WITH THE RAM PICK-UP,,,WINNING AWARDS ALL OVER THE PLACE.....SORRY TUNDRA

bob
November 09, 2013 at 6:48 pm

PLEASE PEOPLE IF YOU DONT KNOW WHAT YOUR TALKING ABOUT DONT SPEAK.AS FAR AS CHINA,,EVERYBODY IS BUILDING CAR PLANTS THERE..AND BYE THE WAY NEITHER FORD,,GM BUILDS CARS IN CHINA TO SEND BACK HERE.ALL THE CARS THEY BUILD IN CHINA STAY IN CHINA.

David
November 07, 2013 at 9:09 am

Bill!!!! You are mad!!!!

Bobby Bouchee
November 06, 2013 at 7:36 pm

Bill,

You crack me up! Best laugh I've had all day!!! Chrysler being American owned... GM closed its doors in MI last year... GOOD STUFF!!!

Guess I'll have to do some more research before I buy my '15 Denali Duramax 3500 dually that I thought was being built in MI or TX!?!?!

michael
November 05, 2013 at 7:24 pm

Have owned Chevy,Ford,Chrysler. Would never buy American made vehicle's again. To each there own is true, and my own is Toyota!

Larry Arnoldsen
November 05, 2013 at 6:47 pm

I love my 2004 Ford Crown Victoria.
Wish I still had my 1953 Ford Convertible.

Jane
November 05, 2013 at 4:48 pm

Do any of you realize how many manufacturing plants Honda and Toyota own in the US? Ford has manufacturing plants in Mexico! I'm sure GM and Chrysler have the same or better yet import every piece from China! When the US can build a car that is as reliable, safe and not a gas guzzler, I'll buy it. Until then, I will continue to buy Honda and Toyota products that can handle 250,000+ miles and are the safest cars on the road.

Keith
November 05, 2013 at 4:43 pm

Bill???? Do you not know that Chrysler is owned by Fiat??? Send your money overseas!!!!!!! Idiot, GM owns GM not some Chinese company!!!

Ron
November 05, 2013 at 3:20 pm

Bill..... There is something wrong with you. Detroit closed it's auto facilities and now all GM cars are made in China? That'll be huge news to the thousands of people working on GM cars in Michigan and throughout the US as we speek. Congrats on your Chrysler, but get your facts straight. Now it's hard to believe anything you wrote.

Bill
November 05, 2013 at 3:07 pm

This is surprising news, since just a short time ago, the Chrysler products were favoured. I bought a Chrysler 300 Touring Car, and it is, perhaps, one of the best cars that I have owned in more than 40 years. It has a six cylinder engine,and gets great fuel mileage, more than 30 miles per gallon on regular. It is very quiet, and it is a great driving car. My 50 year old daughter-in-law drove my wife on a trip recently on mostly two lane highways, and the car got over 30 miles per gallon. The daughter-in-law owns a BMW 381i, and she claimed that the Chrysler 300 drives better, is quieter and is more economical to drive than her BMW..I guess I'll stick with the Chrylser. You people stick with your imports, sending money overseas instead of buying American. Incidently, General Motors was bought by a Chinese auto maker last year and closed it's Detroit auto manufacturing facilities. GMC cars are now made in China..

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