Banking Blog

Banks are scanning the Web with artificial intelligence to gauge how Americans feel about certain aspects of their business.

A program in California is aiming to educate unbanked consumers on the benefits of opening a checking account.

The number of U.S. bank branches fell over the past year. Is the bank branch becoming obsolete?

Three huge U.S. banks face a tidal wave of lawsuits over alleged Libor manipulation. Is yours one of them?

The CFPB has resolved thousands of banking complaints since it started taking them in March.

Citi is the latest member of the banking industry to make its checking account terms easier to understand.

Bank of America cut nearly a tenth of its ATMs this year. Are big banks looking to cut back their ATM networks?

A new survey shows that many account holders have considered switching banks, but a few key reasons are preventing them from actually moving their money.

A former Citigroup CEO now says the nation’s biggest banks should be split up. But will it ever happen?

Mobile payments have one advantage over cash, check or plastic: consumer data that merchants can mine to personalize marketing.