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Money mistake? Tell CFPB

By Marcie Geffner ·
Thursday, June 21, 2012
Posted: 6 am ET

Making mistakes is part of what makes us all human.

That's according to the Consumer Financial Protection Bureau, or CFPB, a federal agency that regulates financial services companies and aims to educate consumers about money matters along the way.

Now, the CFPB wants to know about our mistakes so it can "understand more about the most common errors consumers make about money" and "find better ways to help others avoid these mistakes in the future," according to a CFPB statement.

"For example," the agency said, "many consumers make credit card and loan decisions without shopping for the best rates and terms. Others set goals, like saving more for retirement or the down payment on a home, but don't follow through. Many people live paycheck-to-paycheck, but never take the steps necessary to plan their spending, reduce their debt or save for sudden expenses."

Specifically, the agency is asking consumers to describe errors they've made, mistakes they've seen others make, habits and practices that make good financial choices more difficult, and what they wish they'd known sooner or would do differently the next time. Comments can be submitted via email to or through the CFPB website.

The CFPB is nothing if not solicitous of consumers' comments, having asked for input on everything from mortgage disclosure forms to complaints about credit cards, payday lending and student loans.

Follow me on Twitter: @marciegeff.

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