Dealing with big banks can feel stressful and frustrating for many account holders, but a new lawsuit takes those troubles to a new level.
In a story first reported by WSOC-TV in Charlotte, N.C., John Stecher, a 61-year-old man from North Carolina, claimed that Bank of America caused him to have a heart attack in 2011. Stecher alleges that the bank lost his mortgage payment and employees began calling him to warn that his credit history would be negatively impacted or, even worse, that he could face foreclosure. After a series of phone calls, Stecher says he went to a local branch to sort out the confusion in person.
Apparently, the face-to-face banking experience didn't go very smoothly. Stecher's lawyer, Paul Goodson, says his client's conversation with the branch manager ended with Stecher becoming distressed while feeling shortness of breath.
Stecher had a heart attack and is suing the bank.
"Before this incident, he was in good health," Goodson said in an interview with WSOC-TV. "The doctors pointed out that this health issue was stress-induced."
The lawsuit has a long way to go before Bank of America could be forced to pay any damages, but here's one snippet of information that reveals just how difficult it can be to switch banks. Despite the fact that Stecher believes Bank of America actually caused him to have a heart attack, he is still with BofA.
Based on the initial report, do you think BofA is at fault here? If so, how much should the bank pay Stecher?