5 tips for choosing a community bank

Personal relationships
6 of 7

People who choose community banks often do so because they value that personal relationship, says John T. Brennan, trust officer at Cape Ann Savings Trust and Financial Services in Gloucester, Mass. "A community bank customer should have some individual who embodies their bank."

To find that individual, Brennan says customers need to do their homework and interview banks the way they would any other professional. And don't be afraid to ask for references.

But don't let the attention to personal service fool you. In the 21st century, every bank should offer online banking. By and large, most community banks do just that, allowing their customers access to their money 24/7 from anywhere in the world.




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