Live chat5 of 7Emily Mendell didn't bother calling Apple when she wanted to buy an iPad right after the product launched. She chose Apple Live Chat instead, and an online rep gave her an answer instantly."I got someone who told me that Best Buy carries them -- and I got it that same day," she says.Live chats also give you a record of what the customer service rep says, which isn't available if you talk to someone over the phone (unless you take copious notes). Related Articles:Appliance rebate dilemmaHow long will your house last?How to win a credit card dispute5 investing myths debunkedRelated Links:Simplify finances via online bankingUse cell phone for budgetingFind great last-minute getaways7 ways to save on groceries advertisement
Emily Mendell didn't bother calling Apple when she wanted to buy an iPad right after the product launched. She chose Apple Live Chat instead, and an online rep gave her an answer instantly.
"I got someone who told me that Best Buy carries them -- and I got it that same day," she says.
Live chats also give you a record of what the customer service rep says, which isn't available if you talk to someone over the phone (unless you take copious notes).
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