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A secret tale of fee schemes

I opened an account about a year ago with savings, checking and credit card accounts at Batty Bank -- put some money in to get started and used it for a few months with their free bill pay. I was told that there were no fees for the accounts, but a couple of months after opening the account, I was being charged fees. Apparently I was transferring money too often. I went into the bank to close the accounts, and was told that withdrawing all the money from the checking and savings accounts would effectively close the accounts. I did this and thought that everything was good.

About two months later, I got another statement from Batty Bank with more fees. Apparently at the end of the month that I withdrew all of the money, I got two pennies of interest and the account didn't close. So they charged me a fee of $10 for not having a minimum balance.

Because I didn't have the $10 in my account, they charged me another $20 to charge my credit card $100 so that the fees could be paid.

I called to complain, and after spending about two hours on the phone, they were able to reverse all of the transactions, but I did have to go back the bank to withdraw the two pennies that were left.
-- Colin, San Jose, Calif.


 

 

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