insurance

Money back for claims-free home insurance?

Jack HungelmannDear Insurance Adviser,
My parents have not been able to pay their home insurance for a while now, so their policy has been canceled. They're wondering what will happen to the money that they have already paid. Can they get it back, since they never made a claim?
-- Saranya

Dear Saranya,
No, I'm sorry, they can't get a refund. Let me explain why.

Insurance companies work like big pots. People pay premiums into the pot. Then, those people who file claims collect from the pot. Insurance companies are just middlemen, collecting money in the form of premiums and using that money to pay out claims.

You said your parents never made a claim on their home insurance. Then they are among the lucky ones. The premiums they paid were redistributed to the family whose house burned down and collected $600,000. Or to another family whose house was severely damaged by a tornado and received $350,000. Or to the family whose house was burglarized and vandalized and got $175,000.

Although your parents did not collect on a claim, insurance gave them the peace of mind of knowing that if something had happened to their property, the insurance company would have dipped into the pot and made them a payment using the premiums of others.

In such situations, you could ask your new agent to intercede for you. He or she can have you sign a cancellation request, attach proof of your new coverage retroactive date and send both directly to your old insurance company, bypassing the old agent.

I'm concerned about your parents now going without home insurance. I hope that they can soon find some assistance in the community to help them solve that problem.

All the best.

Ask the adviser

To ask a question of the Insurance Adviser, go to the"Ask the Experts" page and select "Insurance" from the drop-down box. Read more Insurance Adviser columns.

Bankrate's content, including the guidance of its advice-and-expert columns and this website, is intended only to assist you with financial decisions. The content is broad in scope and does not consider your personal financial situation. Bankrate recommends that you seek the advice of advisers who are fully aware of your individual circumstances before making any final decisions or implementing any financial strategy. Please remember that your use of this website is governed by Bankrate's Terms of Use.

advertisement

Show Bankrate's community sharing policy
          Connect with us

Compare multiple quotes in just 6 minutes

Get competing rates from top companies including:
advertisement
CD & INVESTING NEWSLETTER

Learn the latest trends that will help grow your portfolio, plus tips on investing strategies. Delivered weekly.

Blog

Jay MacDonald

Driver texting is HOW distracting?

A new study suggests that drivers who text are more dangerous than those wearing Google Glass.  ... Read more

advertisement
Partner Center
advertisement

Connect with us