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Time-share terror
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While in Mexico on vacation, I sold my time share and bought into a new company's program that offered more flexibility. Within 24 hours of signing the contract, I found out they did not include the words that benefited me that they verbally stated in the presentation. I e-mailed the company owners twice requesting cancellation. I also visited their office within three days to talk with a manager. The manager assured me my contract would be canceled and the new docs sent to my home address.

After returning home, I kept calling to request my copy of the canceled contract. One month later, the $4,000 deposit showed up on my American Express card. I disputed this charge. I kept calling the time share company. They promised they had mailed the docs to me. I never received them.

Three months later, I received a bill from the time share company for the balance of $12,000. I wrote and explained I had requested cancellation. My request was not honored. American Express charged me for the $4,000 and later raised my interest rate from 6.99 percent to 15 percent on my total balance. I'm still fighting the time share company to produce the cancellation contract.
-- MB


 

 

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