What shouldn't you do in a bank robbery?
Safety is the No. 1 reason why customers shouldn't try to intervene, says Rosemary Erickson, a bank security consultant and president of Athena Research Corp. in Coral Gables, Fla.
"You want to cooperate with everything the robber says because the robbers are very nervous, too. Adrenaline is high and anything can set them off," Erickson says. "Just cooperate and get it over with as quickly as possible and no one will get hurt."
That advice applies even if the robber demands your wallet, purse, cash or cellphone. None of your possessions are worth the risk of arguing, Erickson says.
Another tip is don't stare at the robbers or deliberately try to observe their physical appearance.
"If someone is staring at them, they know why they are staring and that's when people get shot," Erickson says. "Sure, the police would like to have identification, but don't risk your life to get it."