auto

Lemon laws restricted

Dear Terry,
Is there any way to contact Chevrolet directly about their recalls on the Chevy Colorado and get a real person to discuss a real lemon situation?
-- Kevin

Dear Kevin,
Chevrolet, as well as most other manufacturers, has regional service representatives that can go over specific problems.

Your dealer should have a toll-free number. Also, check your owner's manual. There should be a number there to reach a Chevrolet representative. Chevy's national complaint center can be reached by calling (800) 222-1020. I'd also suggest you contact your state's lemon law department. But be aware that most lemon laws only apply during a car's first year or so of ownership.

Here are this week's reader questions:
Some car options are not worth the cost.
Can I fight for a lower rate?
Who can I contact to discuss a lemon?
Is it cheaper to pay for car on credit card?
advertisement

Show Bankrate's community sharing policy
          Connect with us
advertisement
CAR & MONEY NEWSLETTER

Get cost-cutting tips for buying, selling and maintaining your wheels. Delivered monthly.

advertisement
Partner Center
advertisement

Blog

Tara Baukus Mello

Be wary of counterfeit car tires

Consumer Reports recently found counterfeit tires that had been imported to the U.S. -- and they performed poorly.  ... Read more


Connect with us