auto

Lemon laws restricted

Dear Terry,
Is there any way to contact Chevrolet directly about their recalls on the Chevy Colorado and get a real person to discuss a real lemon situation?
-- Kevin

Dear Kevin,
Chevrolet, as well as most other manufacturers, has regional service representatives that can go over specific problems.

Your dealer should have a toll-free number. Also, check your owner's manual. There should be a number there to reach a Chevrolet representative. Chevy's national complaint center can be reached by calling (800) 222-1020. I'd also suggest you contact your state's lemon law department. But be aware that most lemon laws only apply during a car's first year or so of ownership.

Here are this week's reader questions:
Some car options are not worth the cost.
Can I fight for a lower rate?
Who can I contact to discuss a lemon?
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