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How free is free software?

The best things in life are free? Sorry, the adage doesn't necessarily apply to free software. In fact, too often it comes down to another adage: You get what you pay for.

"A lot of the software that says it's free really isn't," says computer consultant Shawn Kane, president of Kane Networks in Barrie, Ont. "Most of the time free software is a hook to entice you to buy the real version." In such cases, the software expires or has limited functionality, which frustrates users and propels them to take the next step and invest in the entire package.

All systems not functional
"Sometimes companies offer a stripped-down version for free, which is adequate enough for some users," says Carl Roy, an Ottawa-based computer consultant.

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Internet security company AVG, for example, offers popular free antivirus software. It's considered a great product, but with limited functionality ---- it doesn't have a handful of features included in the paid-version, such as support, anti-spyware or anti-spam measures. If someone were to download it and assume his system was completely protected, he'd quickly run in to trouble.

"For viruses, it's extremely decent," says Roy, adding that it has to be used in conjunction with other security software, such as the free, anti-spyware version of Ad-Aware from Internet security company Lavasoft.

Find a reputable source
Experts warn that any time you download free software, you should ensure it's coming from a reputable source.

A simple Internet search will turn up free software for almost any application, including web browsing, office suites, photo editing, music listening and other multimedia capabilities. Unless you've done your homework by talking to other users or researching the developer, don't use it.

"There's a lot of so-called free software that includes a virus or spyware -- you really have to be careful," says Roy. "If you're going to start downloading random things from the Internet, chances are you will encounter something malicious."

Consider compatibility
While the experts advise caution, they admit they use free software all the time.

(continued on next page)
-- Posted: July 16, 2008
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