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Top lenders' mortgage aid procedures

Millions of Americans are struggling to pay their mortgages as the economy slows and loans reset to higher rates. By acting quickly, these homeowners may stave off the worst-case scenario -- foreclosure and the loss of their homes.

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Bankrate asked 10 top lenders -- Bank of America, Chase, Citigroup, Countrywide, IndyMac, National City, Residential Capital (GMAC), Wachovia, WaMu and Wells Fargo -- to outline their procedures for helping borrowers save their homes.

All provided detailed information -- with the exception of Residential Capital.

By clicking on the link assigned to your lender, you can learn about the steps you should take. You'll also discover the options available to you, including loan modifications and establishing a new repayment plan.


Find your lender
1. Bank of America 6. National City
2. Chase 7. Wachovia
3. Citigroup 8. WaMu
4. Countrywide 9. Wells Fargo
5. IndyMac
Bankrate.com's corrections policy
-- Updated: May 13, 2008
 
 
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