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Steve Windhaus Ask the Small Biz Adviser

Managing a combined retail-residential operation

Dear Small Biz Adviser:
There is a small craft and variety business available in my hometown. The building is 11,490 square feet with a retail shop on the first floor and basement; six apartments are on the second floor. The apartments would need major remodeling to rent out, as they have been abandoned and used as storage for many years.

The business appears to be viable, but the seller refuses to provide any financial data. She states she is selling the building and the inventory, not the business. Is there any way I can get this from her? Will a bank lend without this info? In preparing a business plan I have gleaned some rough estimates of retail sales for my small community. Would that be sufficient?

Also, I have virtually no capital to contribute. I was hoping to get a loan to pay for remodeling of the apartments, augment the existing inventory and keep $25,000 for working capital. And at least in the beginning, I will be keeping my full-time day job, with my mother working the store on weekdays. Do I stand a chance with the financing? Thanks.
Snyder

Dear Snyder:
The seller is right on about the matter of financial statements. She is selling you a building and some tangible assets, not her business enterprise. Therefore, she has no obligation to share that information with you.

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If you think you another request, along with an added coating of sugar, might result in some information then by all means inquire again. But you may want to just ask her to tell you her sales figures for only the last two to three years. Some other questions you can ask include:

  • What seasons or months of the year did she experience more and less sales? In many locales there are seasons associated with weather, events, holidays, etc. In the retail industry, most stores secure more than 50 percent to 70 percent of their total annual sales between Thanksgiving and New Year.

  • What types of customers usually frequent the store? Maybe she can give you some demographic descriptions like age, gender, marital status, profession, etc.

  • What type of pricing did she use? Wal-Mart, JCPenney and Saks use discount, customary and prestige pricing respectively. Typically, the pricing also reflects the quality of the products sold.

  • Are there any particular types or brands of products to which the clients were more loyal? Learn some of the detailed tastes of the customers.

These questions do not address her profit margins, taxes, personal compensation, accounts payable and other line items that she obviously wants to keep confidential. So think it over and find a nice, tactful, respectful way to go back and approach this subject. Acknowledge your understanding of and respect for her confidentiality.

Answers to these types of questions are surely going to add some insight for your business plan. Also, if the woman has successfully operated that store for several years, then a local lender will be more receptive to your business plan.

Separating your enterprises
Another matter to which you may want to attend is that of forming two separate business enterprises. One venture will be a retailer, and the second venture will be a leasing company representing you, the owner.

I state this separation for the obvious concerns of liability. I expect you will address your needs for minimally acceptable levels of liability insurance coverage for the building. However, you do not want liability issues associated with the second-floor rental units to spill over into the retail concern. Protect the one venture from the other.

Speak to a commercial lines agent and an attorney specializing in the incorporation process. Between these two professionals you are likely to develop the appropriate business structures and insurance coverage for each.

Coming up with collateral
Finally, the matter of collateral is one you simply cannot avoid.

Assuming your credit record is excellent, and collateral is the only issue, keep in mind the building is the first source of collateral. Leasehold improvements also qualify as collateral, increasing the appraised value of the building.

If that is not sufficient then you may have to seek someone with capital, or who is willing to add collateral to the loan. In short, you may have to consider a partner.

As for working capital, I am glad you are going to keep your regular, full-time job, because banks and other commercial lenders are not big on capitalizing your compensation. They typically insist on deferring an owner's personal compensation until such time as cash flow is positive and cash on hand is sufficient to cover two to three months of expenses and emergencies at any one time in the month.

I hope this gives you more focus and understanding of your obstacles.

-- Posted: July 18, 2002

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The cost of starting a business
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