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Negotiating a discounted payoff

Dear Dr. Don,
I am getting ready to pay off a credit card, and I am wondering if it is worth my time to try to negotiate a discounted payoff? The cards are with Wards (now Wal-Mart), Discover and Sears. Please let me know what you think.
Thanks,
Karen Credit

Dear Karen,
Negotiating a discounted payoff on a credit card isn't the right approach for someone who is just looking to save some money when paying off a debt. Unless you're already in collections on the account, the creditor doesn't have much of an incentive to deal.

Credit negotiators offer reassurances (not guarantees) that, along with negotiating a reduced payment, they can get the creditor to agree to remove the account from your bill or, failing that, have your credit report show that the balance was "paid as agreed" under your credit agreement.

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Removing the account from your credit report through negotiation isn't likely. A creditor will sometimes agree as part of the negotiation process that the account was "paid as agreed" instead of your credit report reflecting that the account was settled.

Negative information stays on your credit report for seven years, except for a Chapter 7 bankruptcy filing, which stays on your credit report for 10 years. If you're able to get your credit under control on your own, there's no reason to use a credit negotiator. If your credit is out of control, then it's time to consider credit counseling or bankruptcy.

The Federal Trade Commission has an online brochure that's required reading if you're considering credit counseling. Once you've read the brochure, you can see what advice the National Foundation for Credit Counseling offers on debt management.

Read this earlier Dr. Don column to learn more about the debt negotiation process.

-- Posted: Nov. 6, 2002

Read more Dr. Don columns
See Also
FAQ about credit cards
Credit Scoring 101
Financial advice glossary
More Dr. Don stories

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