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The Debt Adviser

Finding debt help you can trust

Dear Debt Adviser,
I am 20 years old and am $4,200 in debt. I know that it's not that much, but I have had this debt since the age of 18. I have tried calling creditors, but they will not lower my rates to help me out because I have been late several times. Not because I didn't want to pay, but because I didn't have the money at the time. Dumb mistake! I am so confused about what to do now. I am trying to get enrolled with a debt consolidation company, but I don't know whom I can trust. If you can, please enlighten me on what I need to do so I don't mark myself with bad credit!
Thanks,
Chad

Dear Chad:
At 18 years old, any amount of debt is too much, and by 20, to still owe the original $4,200 is certainly more than enough to cause you problems! You are on the right track, however, by realizing the debt is a problem and wanting to take care of it before it gets any worse. I hope that by the time you take my advice, you will no longer be singing the blues, but rather, "When I was 21, it was a very good year."

It sounds like you could benefit from working with a reputable credit counseling organization to get your bearings, understand your options and perhaps get interest rates reduced by a repayment plan that is affordable and will help you pay down your debt as quickly as you can realistically afford.

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You state that you do not know whom to trust when it comes to consolidating your debt. Welcome to the crowd! Recent news, congressional hearings and lawsuits concerning crooks in the credit counseling industry are enough to cause concern for anyone seeking help.

There are several red flags of which you should be aware when choosing a credit counseling agency:

  • Cold calls -- My first rule is don't use anyone who solicits you either over the phone or by spam over the Internet. Do your own research, or ask friends and family for a name they trust.
  • Large upfront fees -- Fees should not exceed $50 to establish a debt management plan or $35 (because of your debt size) each month to maintain your plan.
  • Drive-thru counseling -- A counselor should meet with you in person, by phone or over the Internet for at least 60 minutes to determine the best solution for you, not the quickest for them.
  • Pressure sales pitch -- Credit counselors are in the service, not sales, business. You should feel encouragement, but not pressure, from the person to whom you speak.

In addition, before you sign an agreement with a credit counseling agency, follow the guidelines below.

  • Check with your local Better Business Bureau to determine if the agency you choose has a satisfactory rating with the BBB and if any complaints against it have been successfully resolved.
  • Read the debt management plan agreement carefully and make sure that it describes all fees and services associated with the plan. Also, the agency should be willing to work with all your creditors regardless of whether they support the organization with fair share contributions.

One additional item that is implied, but that I wish to spell out. You will need to stop spending beyond your means (continuing to charge purchases) in order to get out of debt. If you do all this, then 21 will, in fact, "be a very good year."

Good luck with paying off your debt.

The Debt Adviser, Steve Bucci, is the president of Consumer Credit Counseling Service of Southern New England. Visit CCCS for additional debt advice or click here to ask a debt question.

 
-- Posted: Nov. 28, 2003
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See Also
Guide to Credit and Debt Management
Dealing with a debt collector
Financial advice glossary
More Debt Adviser stories

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