Company Information

Employment Opportunities in Bankrate Insurance

Headquartered in Denver, Colorado, Bankrate Insurance is the leading online comparison shopping and lead generation solution for the insurance industry. Bankrate Insurance is committed to creating innovative, best in class solutions for our end-customers and insurance partners.

Please provide a cover letter, resume and/or a link to portfolio with your responses to haleym@bankrateinsurance.com.

 

Business Intelligence Technical Lead

The Business Intelligence Technical Lead will provide vision, architectural and technical direction for the BI feature team.  Our product and technology organization works in an agile environment and this person must have strong technical and communication skills. 

This is a hands-on role that will leverage smart thinking, creative ideas, trust-building, and substantial personal influence to achieve success.  Success at BRI requires enthusiasm, assertiveness, creativity, dynamism, entrepreneurial flair, flexibility, resilience and most importantly a desire to truly challenge the norm.

Job Responsibilities:

  • Through effective project definition, ensures BI solutions meet customer and organization needs in the short and long term; defines and executes major development efforts; manages BI operations and processes.
  • Accountable for the delivery of high quality, customer-friendly solutions, as evidenced by taking ownership of data quality, report quality and customer satisfaction
  • Accountable for the technical direction of the BI solution, including architecture, development and ongoing operational support.
  • Accountable for the quality of the BI pipeline and works with their BI BA to ensure project work is consistent with the overall strategic direction of the platform and is prioritized appropriately relative to the objectives of the company as well as direct stakeholders.
  • Proactively works with all cross-functional teams as needed to ensure technical and business dependencies are identified and managed. This includes software development, technical operations, operational DBAs, and stakeholder groups.
  • Expected to personally contribute to the execution of the BI pipeline in a meaningful way.
  • Responsible for to assigning realistic timelines to complete major development projects. Identifies and recommends a phased based, milestone-oriented approach when applicable
  • Ensures constant and accurate communications of all BI pipeline activities and status to the leadership team and stakeholders
  • Takes ownership of being informed about existing and new BI deliverables as well as the customers and data providers
  • Responsible for proactively identifying opportunities for BI to improve customer focus, system thinking and quality (data and functionality). Can readily identify efficient and effective options for new solutions
  • Portrays the role of subject matter expert as it relates to strategic initiatives and helps guide BI staff toward successful and thoughtful project outcomes
  • Responsible for maintaining a high level of practical knowledge as it relates to trends and /or legislation and Business Intelligence industry.

Soft Skills / Personal Attributes:

  • Bachelor’s degree or Master’s degree desired. May substitute an equivalent combination of education and experience
  • 5-7 years of total IT experience required
  • 5+ years of experience with producing/maintaining data architectures, report development, and reporting systems ownership
  • Expert knowledge of SSRS
  • Basic knowledge of Microsoft SQL Server 2005-2008/R2 operational skill set.
  • Basic knowledge of report visualization tooling such as Qlikview, Tableau, etc
  • Ecommerce experience strongly preferred
  • Agile/scrum experience preferred
 

Onboarding Representative

As an Onboarding Representative, your role is to achieve excellence in customer service and focus on the retention of our new customers. The Onboarding Representative will assist the Member Services Supervisor with achieving daily/monthly/quarterly goals, objectives and member services growth and profitability.

Functional Responsibilities:

  • Achieve weekly/monthly/quarterly goals and objectives
  • Participate in the outbound LifeCycle campaign
  • Provide phone and email based customer service to agents of Bankrate Insurance
  • Maintain organizational quality standards
  • Support Member Services Supervisor in order to maximize CSAT, retention and revenue goals
  • Identify candidates for  agent transition between Member Services tiers
  • Develop and maintain good working relationship with associates and other department staff
  • Demonstrate a high level of professionalism in all areas
  • Handle escalated agent calls
  • Perform other duties as assigned

Minimum Skills & Qualifications:

  • Strong customer service skills
  • Demonstrate strong working knowledge of Bankrate Insurance’s policies and procedures, CRM, and BI’s proprietary systems
  • Basic knowledge of Captive and Independent business practices, challenges and policies
  • Experience or demonstrated skill set in up-selling/cross-selling/downselling
  • Demonstrate advanced competence in the management and handling of escalated calls
  • Demonstrate a calm, positive and professional demeanor in the midst of pressure and change
  • Demonstrate the ability to communicate effectively with people in all levels of the organization
  • Must possess strong organizational and multi tasking skills
  • Intermediate to advanced typing skills
  • Effective communication skills (written and verbal)
 

Senior Web Merchandising Manager

Our Bankrate Insurance office in Burlingame, CA needs a Senior Web Merchandising Manager to primarily focus on insurancequotes.com, carinsurancequotes.com and netquote.com

Responsibilities:

  • Take high level concepts and break them out into manageable engineering efforts for Agile software development
  • Structure, build and track tests on homepages, feature pages and landing pages
  • Optimize site/page performance to increase content engagement and conversions
  • Design and execute a/b test scenarios and iterate based on performance results
  • Create and enhance features centered around information visualization
  • Create and enhance features for all key sites
  • Ensure site architecture and site optimization strategy keep pace with SEO best practices
  • Collaborate with designers and researchers to inform and validate ideas
  • Communicate ideas through flowcharts, mockups and interactive prototypes
  • Deliver a seemingly endless supply of solutions and ideas for the problems at hand
  • Thrive in a highly collaborative, fast-paced, agile startup environment

Requirements:

  • At least 3 years experience in interaction design and visualization
  • Comprehensive knowledge of the psychology behind information visualization
  • Ability to lead and manage large design initiatives
  • Expert ability to create flow charts, wireframes, prototypes and sitemaps
  • A passion for User Experience Design, from user research through released product
  • Ability to communicate your ideas to a wide variety of key stakeholders
  • Examples demonstrating superior User Experience Design skills

Bonus if you have:

  • Experience designing for responsive websites
  • Experience designing for mobile and tablet form factors
  • Experience working in Jira
 

.Net Developer

Are you interested in working in a fast growing company using state of the art technologies? Would you like to be able to write artificial intelligence code? Our product development team is responsible for making Bankrate Insurance the premiere insurance comparison platform. We are seeking a highly motivated and experienced software development engineer who is passionate about building secure, high performance, scalable and highly available transactional systems. Our team is responsible for the code that has connected over 25 million people to the web's largest network of insurance agents.

Required skills:

  • Master’s Degree Preferred
  • 4-7 years minimum experience with developing .Net applications.
  • Need experience with C#, NUnit, XML, WCF
  • Need experience with machine learning, relational databases, particularly SQL Server
  • Experience in the following desirable but not necessary: Hadoop, NHIbernate, MSMQ, NServiceBus, Javascript, JQuery, Dependency Injection, Design Patterns, Test Driven Development, Agile Methodologies
  • A background in statistics or machine learning is very desirable for this position

Job responsibilities:

  • Design, implement, and test solutions for both web-facing and back-end applications.  Collaborate with team members and business representatives on determining system requirements, design, and details
  • Contribute to design of domain model and database schema to support application
 

Quality Engineer

We are seeking motivated, experienced and enthusiastic Selenium Test Engineer with a strong portfolio demonstrating creativity and mastery in building Test Automation Framework for complicated web applications.

Job Location: Burlingame, CA
Job Type: Full-Time

Key Responsibilities:

  • Design, Build and maintain a robust Test Automation Framework (Preferable Selenium).
  • Develop and maintain QA related documentation such as general test plans, performance test plans, process policies and QA guidelines company-wide.
  • Build and execute automation test suites and repositories.
  • Maintain test environments that run on virtual and physical platforms
  • Lead the effort to move existing and new applications towards a test-driven software development environment.
  • Work with Dev team to support continuous integration builds (Preferable Jenkins)
  • Write test strategies and review test plans.
  • Work with Functional QA Manager/Engineer to ensure proper regression code coverage.
  • Identify, manage and communicate risks defined by QA to management.
  • Collaborate with management stakeholders to continuously improve software development process quality.

Qualifications:

  • Education: Bachelor’s in Computer Science or equivalent.
  • 4-5 years of “Hands On” Selenium scripting experience.(Preferably Java)

Mandatory Skills:

  • Expert Test Automation skills using Selenium.
  • Strong experience in manual testing, visual inspection of web assets, writing test cases.
  • Strong understanding of QA Methodologies and processes.
  • Experience in designing automation framework and developing/executing automation tests
  • Proficiency in mobile browser automation testing and cross browser testing
  • Experience in Performance and load-testing using performance tools.
  • Experience in automating web based applications and/or web services.
  • Proficiency working in a fast paced Agile/Scrum environment.
  • Strong Communication & Presentation skills.
 

Senior Java Developer

We are seeking motivated, experienced and enthusiastic candidate with a strong portfolio demonstrating creativity and mastery in building complicated web applications and frameworks. The ideal candidate will possess a strong understanding of Object Oriented architecture, the creative capacity to code & design complex business logic, build secure, scalable and highly reusable modules.

Job Location: Burlingame, CA
Job Type: Full-Time

Key Responsibilities:

  • Good knowledge of Server and Web Client technologies, and how they work together.
  • Strong understanding of application servers, web servers, and other elements of an internet infrastructure
  • Exposure to formal development methodology tools and both full lifecycle and agile development methodologies.
  • Good understanding and hands on experience of Object oriented approach implementation.
  • Should be able to resolve cross-browser compatibility issues.
  • Ability to proactively look at new and innovative solutions that may improve user experience while increasing performance and scalability.
  • Should be analytical and be able to troubleshoot applications.
  • Sharing of application testing responsibilities with project team.
  • Should be able to work as a team or individual.
  • Should be able to work with offshore.

Qualifications:

  • Education: Bachelor’s in Computer Science or equivalent.
  • 3-5 years of professional software development experience building Java Web Applications

Mandatory Skills:

  • Strong experience with MVC architecture – Struts 2.0 or Spring3.0
  • Strong experience in Objected Oriented design patterns.
  • Experience with front-end technologies is desired -JSF+JSTL, JSON, AJAX, JavaScript, HTML 5, CSS
  • Experience with JavaScript frameworks: JQuery, JQuery Mobile.
  • Experience in Unit testing tools like Junit, DBUnit, Mocking tools and selenium.
  • Experience in ORM tools.
  • Experience in developing and consuming restful web services.
  • Experience on No SQL databases.
  • Knowledge on Unix/Linux environments to deploy applications.

Desired Skills:

  • Experience in Lead Generation business.
  • Good to have experience on security frameworks.
  • Experience with creating custom frameworks.
  • Hadoop/Machine Learning(Big Data), Qlikview
 

QA Assurant Tester

We are currently searching for a Sr. Quality Assurance Engineer for our Sacramento, CA office. This position is responsible for devising, maintaining and executing appropriate quality assurance software systems for various application domains to ensure delivery of all software releases and to preserve the reliability of the Bankrate Insurance website. This position is also responsible for developing and refining department QA processes and procedures.

Roles and Responsibilities:

  • Collaborate with Project Management and Development to test out weekly releases on projects.
  • Manage the simultaneous creation of multiple test plans, control point documents, and test strategy documents.
  • Collaborate with various business units in order to discuss, capture, and understand business requirements to produce and release quality applications. 
  • Responsible in the various types of testing of the development code that will get deployed out to the production environment.  Such types include:  black box, user interface, regression, functional, integration, load, stress, and performance testing. 
  • Work closely with development on any type of bug fixes and iteration testing.
  • Verification of backend data through the use of SQL queries.
  • Define detailed level Test Strategy document for automation.
  • Create, execute, and maintain automation scripts using, Selenium, SpecFlow, or Nunit.
  • Document and report test results on manual and automated test applications.
  • Coordinate all QA activities on medium and large scale projects; identify, log, and track/trend defect issues to ensure a quality production release of the project and communicating progress to project stakeholders.   
  • Create manual test plans and test cases for small, medium and large projects.
  • Ensure product functionality meets documentation requirements.
  • Implement a comprehensive system of metrics and reports.
  • Perform testing to web services and WCF Services using tools like WCF Storm and SOAP UI.
  • Responsible for the build/deploy process to the testing and production environments.
 

Senior User Experience (UX) Designer

Our Bankrate Insurance office in Burlingame, CA needs a User Experience Designer to primarily focus on insurancequotes.com, carinsurancequotes.com and netquote.com

Responsibilities:

  • Optimize navigation, page layout and calls to action to increase content engagement and conversions
  • Work with web analytics team to structure and set goals for experiments on homepages, feature pages and landing pages
  • Design and execute a/b test scenarios and iterate based on performance results
  • Design new feature, and redesign current features, centered around information visualization
  • Collaborate with designers and researchers to inform and validate ideas
  • Communicate ideas through flowcharts, mockups, wireframes, and interactive prototypes
  • Deliver a seemingly endless supply of solutions and ideas for the problems at hand
  • Thrive in a highly collaborative, fast-paced, agile startup environment

Requirements:

  • At least 5 years experience in interaction design and visualization
  • Comprehensive knowledge of the psychology behind information visualization
  • Ability to lead and manage large design initiatives
  • Expert ability to create flow charts, mockups, wireframes, prototypes and sitemaps
  • A passion for User Experience Design, and seeing a project to completion through all of its stages
  • Ability to communicate your ideas to a wide variety of key stakeholders
  • Examples demonstrating superior User Experience Design skills

Bonus if you have:

  • Experience designing for responsive websites
  • Experience designing for mobile and tablet form factors
  • Experience working in Jira
 

Account Manager, ClickRate Advertising Platform

The ClickRate platform is a multi-million dollar advertising business that connects consumers to advertisers in the insurance vertical. This account manager position is designed to provide strategic sales direction and account management to the carrier and ad agency partnerships participating in our click marketplace in a manner that is aligned with the company's overall corporate growth agenda, and with a keen eye for detail and flawless execution.

The primary objectives are to drive improved relationships, increased penetration, and greater participation by our advertising partners.

This is a hands-on role that will leverage smart thinking, creative ideas, trust-building, and substantial personal influence, to achieve immediate and measurable growth for the ClickRate product. Success at BRI requires enthusiasm, assertiveness, creativity, dynamism, entrepreneurial flair, flexibility, resilience and most importantly a desire to truly challenge the norm.

Job Responsibilities:

  • Manage and grow a multi-million dollar portfolio of advertisers on the platform.  This position is the primary point of contact for all advertisers on the platform. To be successful, the account manager will need to ensure they represent the voice of each advertiser within the organization and champion enhancements, reports, and issue resolution.
  • Responsible for growing revenue, coverage and participation in new products for advertisers on the platform.
  • Responsible for providing best in class service to our partners and fostering a collaborative and trusting relationship.
  • Responsible for completing sales of new product opportunities to portfolio of existing customers and for presenting customer feedback to the team on areas to improve products.
  • Responsible for the negotiation of contracts & onboarding of new advertisers or new products to existing advertisers.
  • Provide performance feedback & strategies for improvement to the advertisers on a regular basis, including quarterly account visits with each advertiser.
  • Develop and communicate strategy and business plans to maximize revenue and advertiser retention.
  • Identify new business opportunities, including a sales and product pipeline via thorough analytics, advertiser feedback and market research.
  • Interact collaboratively with several areas of the organization in order to achieve goals, including: national sales, product, operations, accounting, and technology.

Soft Skills / Personal Attributes:

  • BS or BA degree, MBA a plus
  • At least 3 years experience in account management
  • Organized and attention-to-detail approach
  • Strong relationship management and interpersonal skills
  • Highly analytical and strategic and technically astute
  • Collaborative and innovative approach to problem solving
  • Negotiation skills - track record of execution & completion
  • Resourceful & creative
  • Thrives in a dynamic, entrepreneurial environment with a track record of initiative, and the ability to multitask
  • Mature judgment and solid communication/interpersonal skills
 

About Bankrate
Bankrate, Inc. (NYSE: RATE) is the Web's leading aggregator of financial rate information, offering an unparalleled depth and breadth of rate data and financial content. Bankrate continually surveys approximately 4,800 financial institutions in all 50 states in order to provide clear, objective, and unbiased rates to consumers.

Our flagship Web site, Bankrate.com, provides free rate information to consumers on more than 300 financial products, including mortgages, credit cards, new and used automobile loans, money market accounts, certificates of deposit, checking and ATM fees, home equity loans and online banking fees. In addition to rate data, we publish original and objective personal finance stories to help consumers make informed financial decisions.

Our staff of award winning reporters and editors provides expert advice on just about every major financial decision facing our readers: from purchasing their first home, to selecting a new car, to saving for retirement.