When is a freebie offer really free? |
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It will also disclose how you're earning the free
product or monetary award. That's where they should describe
any referrals or product offers you must satisfy to earn the free
product. If you can't view the terms and conditions or the privacy
policy without signing up with the Web site, exit the site, pronto.
Don't do business with a company that won't tell you what its
business practices are.
Look for trust marks or seals. Online
trust marks are icons that tell you that the site meets third-party standards
for encryption, reliability or privacy. Examples include Verisign,
ScanAlert's
Hacker Safe, TRUSTe,
BBBOnline Privacy
program and BBBOnline
Reliability program.
During the process
Keep an eye out for questionable practices.
"I'd be skeptical if asked for personal information
like my Social Security number, credit card number or bank routing
number," says Cox. "I would get out of the site immediately."
Naternicola says it should definitely
raise a flag if the site asks for credit card information. "That tells you
it's going to be charged at some point in the future." Cox
also says to look for the "https" designator in the URL when typing
in personally identifiable information. That means the session is secure.
If you're worried about spam, use a new, disposable e-mail
address, such as through a Hotmail or Yahoo! account. That way,
if you start receiving mounds of unsolicited e-mail, it won't clutter
your regular inbox.
Don't
think you can sign up for trial offers and then cancel them, or that you can pose
as a different person to get extra referrals. Many freebie sites have fraud verification
systems in place to catch customers attempting to cheat the site. You will lose
your free product if they decide you acted in a deceptive manner. These
sites have many rules that, if broken, cost you your free merchandise. For instance,
completing a partner offer through the partner's Web site instead of through the
freebie site wouldn't count toward the prize because they can't track the offer
completion. You must follow all rules set in the terms and conditions. If
you decide to cancel your membership with a site, ask that they delete your personal
information and take you off their marketing list.
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Signs of a rip-off: |  |
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Offer includes a
request for credit card or bank account information or
your Social Security number. |
| | No
one answers or returns your phone call. | | | The
survey research company tries to sell or promote a product. | | | The
survey research company wants you to pay anything -- even if it's just to sign
up. | |
Where
to report foul play
If you feel you've
been mistreated, first complain to the company. If that doesn't
work, tell the authorities. The more the better, says Naternicola.
The more places you complain to, the better chance you have of something
actually getting done.
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Some places to file a complaint: |  |
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If you need the company's location
to file a complaint and its Web site does not provide an address, you can find
out where it is based by using the Web site Whois.net. |