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Scammers target your cell phone records
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  • Set up cell service in your name. The easiest way others can access your records is if they are paying the bill. This includes your spouse or significant other, your employer or your parents. This is a problem if you use your employer-provided cell phone to make personal calls or use it in a search for another job, especially if you are talking to competitors. So to ensure your privacy, get your own phone and put the bill in your name and have it sent to a post office box that is only in your name.
  • Ask your wireless provider to remove online access and call details. If you don't access your cell phone records online or plan to do so in the future, call your cell company and ask them to deactivate online access to your account. If you have unlimited minutes or aren't interested in the details of your call history, you can also ask to have this specific information removed from your bill.

    Regulators and cell companies step up to the plate
    Indignation over the illegal sale of cell phone records is boiling over in Congress, where several members of the House of Representatives have vowed to introduce a bill in the next week on this topic, according to Hoofnagle, who attended the hearing on Wednesday.

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    "We are going to see a bill on the federal level that deals with this issue," he says, noting that a number of states have passed laws and that California residents in particular have solid protections in place already.

    Givens says that the cell phone companies are jumping on the bandwagon, suing the brokers and companies that are illegally selling their information. Verizon, Cingular, Sprint and other companies have sued brokers, and in some cases secured injunctions against them, because obtaining phone records under false pretexts is a crime.

    However, while cell phone companies are suing brokers and prodding federal and state regulators to take a tougher line with these companies, they aren't exactly enthusiastic about the possibility of increased regulation of their industry.

    "They don't want more rules," says Hoofnagle. "And this might be reasonable in that there could be a law saying that they must take reasonable precautions to safeguard consumers' data and if they don't do that they have to pay a fine."

    Both the FTC and the Federal Communications Commission are taking steps to curb these practices.

    Jon Leibowitz, commissioner of the FTC, said in his testimony before the House Committee on Energy and Commerce, "Protecting the privacy of consumers' data requires a multifaceted approach: Coordinated law enforcement by government agencies, as well as action by the telephone carriers, outreach to educate consumers and the industry, and improved security by record holders are essential for any meaningful response to this assault on consumers' privacy."

    Bankrate.com's corrections policy -- Posted: Feb 3, 2006
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