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Survey says: Many believe banks violate privacy
By Laura
Bruce • Bankrate.com
Nearly one-quarter of the respondents
to a banking survey said they believe a bank has at some time violated
their financial privacy.
Marian Raab, special projects editor of American
Banker, which sponsored the survey, says that number was a major
surprise.
"I think the figure is shockingly high. Of course,
personal definitions of what violates privacy can vary. Someone
may think a seven o'clock call during dinner violates their privacy
while another may have their identity stolen and think the bank
didn't do enough to assist them," says Raab.
Here are some of the key findings from the 2001 American
Banker/Gallup Consumer Survey:
- 23% believe a bank has at some time violated their
financial privacy.
- Men (28%) were more likely than women (18%) to
believe a violation had occurred.
- People 65 and older (12%) and 25 and younger (15%)
were least likely to believe their privacy had been violated.
- 47% say banks do a good job at privacy protection.
- 24% say banks do a fair job at protecting privacy.
- 14% say banks do an excellent job at protecting
privacy.
- 12% say banks do a poor job at protecting privacy.
-- Posted: July 27, 2001
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