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What happens after you file a car insurance claim

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4. If you're at fault, prepare for a rate increase.
Though your insurance company might not drop you after an at-fault accident, it will likely increase your premium at the next renewal term.

"Some companies say, 'If you go three years without a claim, we give you a discount. If you get a claim, we get rid of your discount. If you start getting more claims, we start raising the rates even higher," and it's within the insurers legal right to do so, says Stephen Sugarman, a professor of law at the University of California at Berkeley. 

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"We have different policy options for different customers," says Siemienas. Some people, depending on how long they have been with us, may get a 'freebie' (meaning no loss of coverage and possibly no premium increase) based on their tenure with the company, or how long they've been claim-free."

Some insurance companies offer "accident forgiveness" policies that enable a policyholder to file a claim for an at-fault accident without the fear of a future rate increase. The drawback is that these policies might require a higher premium, even if the driver has a clean history. And though an accident could be "forgiven," it won't be forgotten -- it will still remain on the driver's record.

When assessing rates, insurance companies might look at your tier to help determine how much you'll have to pay.

They may also look at your "insurance score," which is usually calculated by a third party and is derived from information in your credit report.

"The insurance score is one of many factors we use in determining an individual's auto rate, along with the type of car a person drives, their past driving record, their age, and things such as that," says Siemienas. "We try to be able to charge the appropriate rate for the appropriate risk."

A small percentage of people who have an excessive number of tickets, at-fault accidents or a DUI conviction may not be able to find regular car insurance on their own. In that situation, they'd need to contact their state insurance department to join their state's high-risk pool, or a find a nonstandard insurer. Both choices mean higher premiums.

5. A minor accident could be a major problem.
A person involved in a minor accident like a fender bender might not think that it's a big deal. They may even decide not to tell their insurance company about the accident, preferring to pay for any damages out of pocket. "But what some people think is minor could turn out to be a lot bigger at the end of the day," says Siemienas. For example, that fender bender could cause a personal injury that's not evident until a week after the crash.

 
 
Next: "Know your next step if your policy is not renewed ... "
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