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Understanding online banking services

Most online banking sites offer these basic services:

  • View account balances, including checking, savings, IRAs and securities
  • Access account history
  • Transfer funds between accounts
  • Schedule future transfers
  • Pay bills electronically
  • Schedule automatic recurring bill payment

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Many online banking sites also offer these capabilities:

  • Account aggregation: View balances and market values of online accounts held at other institutions, including investments, credit cards, rewards programs and IRAs
  • Send payments to individuals via e-mail
  • Trade stocks and mutual funds
  • Track real-time stock quotes
  • Receive trust and stock statements online
  • View images of bill statements, checks and deposit slips
  • Download site information into money management programs such as Quicken and Microsoft Money
  • Receive Web alerts vie e-mail, wireless devices and private banking site
  • Live chat with customer support

-- Updated: April 22, 2005
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