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Dealing with credit report mistakes

Nearly one in four credit reports contains an error serious enough to seriously damage your credit, according to a watchdog consumer group.

U.S. Public Interest Research Group's 2004 survey titled, "Mistakes Do Happen: A Look at Errors in Consumer Credit Reports," also concluded that almost 80 percent of the 200 reports reviewed contained some mistakes.

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So, we asked Bankrate readers to tell us if they've had problems with their credit reports. They responded -- with a furor.

Our readers told us of some lengthy battles with the credit bureaus and agreed to share their exhausting attempts to get rid of items that should never have been on the reports or should have been removed years ago.

'Wait, that's not me!'
Angela Mall wanted a piece of the American dream: a new home. But she discovered a problem when she received her credit report. A credit bureau had her confused with someone else.

"As it turns out, the credit bureau has mixed me up with another person and the person's Social (Security number) was one off from mine," she writes.

Mall did a little checking around. She called the credit card companies and found out that they had the correct information. But, she says, the credit bureau, TransUnion, had transposed the Social Security numbers not once, but 15 times.

"I have spent hours on the phone trying to correct this. I told them the urgency of this and the closing date. I called two weeks later and they had no record that I needed this taken care of urgently."

Samir Mujagic says all three credit bureaus have melded he and his sister into one person. He believes it has to do with the fact that they have similar names. Still, he says, their Social Security numbers, birth dates and genders are different.

"So, basically, I am a person with several credit cards, loans, etc., but only one job."

'You've got it ... dead wrong!'
Last September, Bill Pizer decided to get a free copy of his credit report but was shocked to find a charge from his deceased father on it.

"I contacted Experian, who did an investigation," Pizer writes. "They ruled that the information was correct as stated with the creditor. So I contacted the creditor directly. They updated their records, and I wrote to Experian again. They promptly wrote back and told me that they already investigated this entry and it was deemed to be correct."

'I haven't moved!'
Two years ago Dave Elliott got a letter from American Express that told him that his credit limit was being lowered because of problems on his credit report. Elliott decided to take a look for himself and got a copy of his reports from all three credit bureaus. He found two major problems.

"One was that I supposedly lived at an address for a few months that I never lived at and at another for a few years, all during the time that I have been married, and I have lived where we do since 1988, and have been married since 1990, and we have never moved. County records show that, yet none of the credit agencies will remove the false information," he writes.

 
 
Next: "The credit agency added 'IV' to the end of his name."
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