|
Dear
Terry,
A dealer told my mom that it would be easier to get financing on a used car if she bought the extended warranty, which cost more than $1,000. She bought the warranty and the financing went through. But I've never heard of this and I think she got taken. Is there anything she can do?
-- Alvaro
Dear
Alvaro,
Your mom got fleeced -- or at least tricked into
buying an extended warranty under false circumstances.
Lenders do not base loan decisions on whether
the buyer gets an extended warranty, and any dealer
who tells a customer that is being dishonest.
What she can do at this point is
contact an attorney to demand a refund of the
warranty premium. If she doesn't have anything
in writing, it could be a tough case. But the
hassle of dealing with a possible lawsuit, consumer
affairs complaint and potentially damaging publicity
might persuade the dealer to seek some sort of
compromise. The only way to keep some dealers
from pulling stunts like this is to fight back.
Good luck.
 |
| This week |
 |
|
|
|