When postage rates rise, small businesses pay

Rules of ThumbPostage rates are on the rise again, and small-business owners are not amused. The rate hike effective June 30 will take a $2.3 billion chunk out of operations with one to 99 employees, according to a recent study by the National Federation of Small Business.

Specifically, small-business owners with one to four employees can expect to pay about $540 a year extra for postage costs, while entrepreneurs with 10 to 99 employees will pay an estimated $2,208 a year extra as a result of the higher rates.

The hikes are also likely to result in the loss of 5,000 jobs within companies with one to four employees, the NFIB says.

"Small business constitutes a major customer for the post office's business," says William Dennis Jr., NFIB senior research fellow and author of the recent NFIB Postage Rates poll. "And mail and package delivery is a service that is vital to many small businesses.

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"While small-business owners have traditionally relied on the post office for these services, the survey suggests that U.S. postal service's strategy of raising prices and cutting service is not a recipe for getting more business from small business."

Highlights of the study include:

  • The average small business currently spends about $338 a month (about $4,000 a year) with the U.S. Postal Service. Depending on business size, however, the average monthly cost can vary from about $239 a month to $1,000 a month.

  • As many as 70 percent of small business reported increasing their use of fax and e-mail as a substitute for postal service in the last 12 months.

  • Small-business owners do not favor a multi-rate system based on distance. Fifty-four percent say it would increase their costs, and nearly 70 percent say it would be at least a minor administrative hassle.

Have you adjusted your operating budget to account for the postage increase? Do you expect it to have a major impact on the way you do business?

-- Posted: June 28, 2002

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