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Business owners have to move
fast to claim that domain name

Branding a companyPop quiz: You've found the perfect name for your business. What do you do first?

Do you:
A. Run down to the courthouse?
B. Call a trademark lawyer?
C. Register your domain name?

If you answered C, congratulations. Your knowledge of the name game exceeds that of many American businesses. Your very first step should be to secure your Internet domain name -- in the unlikely event that it's available.

Good ones all taken
"You just can't get good Web site names anymore," says James Dettore, CEO of Brand Institute. "Trademark registries are cake compared to the Internet. Probably 95 percent of all the names you can create today are taken on the Web, vs. perhaps 50 percent in trademarks."

Athol Foden of NameTrade agrees. "Somebody literally fed an electronic dictionary of 145,000 English words through InterNIC and found that 1,800 of those words were not taken. And I'll bet you could not pronounce those 1,800."

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Part of the problem lies in the lack of a category structure to domain name registration. Trademarks are issued in 42 categories, enabling duplication of registered names in different categories; for example, Dell Books and Dell Computers. But business domain names come in one flavor at the moment: .com. And that's creating some pretty nasty cat fights in cyberspace.

When disputes occur, the domain name goes to the company that holds trademark registration, unless the other side's use of the domain name occurred before trademark was granted or the company first used its mark. Network Solutions Inc., which oversees InterNIC with the U.S. Department of Commerce, can simply opt to hold a name in suspension so that neither side uses it.

The "squatter" problem
Compounding the problem are "squatters," online prospectors who search the U.S. Patent and Trademark Office's intent-to-use registries and file for those domain names, hoping to sell them when the slow-footed businesses get the bad news. Sometimes they strike it rich; more often, they strike out.

If you do get a .com name you love, you don't necessarily want to use it as the company name.

"We have big concerns about people who put .com in the company name because what is it going to sound like five or 10 years from now?" Foden says. "It might sound like the '90s."

New Internet categories, such as .firm and .shop, have been in the works for some time. Whether they will clear up the logjam or add to the confusion remains to be seen.

Until a better system exists, companies will continue in quasi-medieval combat over their domains.

"What we're finding out is it's going to take one to two years in court to get a disputed domain name," says Dettore. "A lot of companies don't plan for that time. It's not a priority. They leave the domain name for last. But now it's a fire drill to get Web names."

Jay MacDonald is a freelance writer based in Florida

-- Posted: Aug. 30, 1999

 

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Main story: The art of picking the right name
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