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Business incubators spawn success stories

Business incubatorsIncubators are responsible for  nearly 19,000 companies that are still in business, and more than 245,000 jobs. So, perhaps, it stands to reason that success stories abound. Here are two -- as different as banana bread and computer software.

David Wheeler -- Wheeler's millionaire father was gunned down, gangland-style, while walking to his car at a country club in Tulsa, Okla., in 1981. The murder made national headlines. No one has been charged in the case.

Wheeler made it his life's mission to find out who murdered his father. As he worked, he discovered the need for an Internet search engine that would identify items that were similar, even if they were not identical. Wheeler developed Detective Toolkit, a program that enables investigators to identify serial offenders who use false identifications.

Finding venture capital to pay for his startup was easy, but Wheeler had trouble hiring good management help. He decided to enter The Austin Technology Incubator, sponsored by the University of Texas, but officials there thought the market for his product was too small. It took Wheeler three years to persuade the incubator to let him in.When it did, people there helped him wrest control of his business from the venture capitalists and reposition it as a tool for insurance companies to detect fraud -- a much more lucrative niche.

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Because Wheeler didn't want to run the business himself -- "I don't enjoy the CEO parts. Why ruin a good thing for prestige" -- the incubator found him a top manager from its own board of directors. This year, its eighth, the company is expected to make $4 million in profits.

Wheeler says the incubator process has been invaluable. "Industry specialists roam the halls. They just wander in and advise you. We had one guy who was critical to our success and he never asked for a thing. It's nice to have 24-hour air conditioning, but what really made us take off was an organization that provided an environment and people who could make a difference."

Jessica Nam -- Steve Massarsky was certain he'd spotted a winner when Brown University student Jessica Nam enrolled in his entrepreneurship class in Rhode Island. "She just walked in and said she was sure that she could bake better banana bread than anybody, and I had to believe her."

Nam actually bakes 15 different products named for friends and family, including Kelli Belly Jelly Banana Bread, Jammin' Jenn low-fat granola bar with jelly and Nutty Mama, her mother's moist nut bread. The preservative-free goodies sell for $1.50 a piece, and Nam moves about 100 pieces a day at convenience stores and other student shopping spots.

The 21-year-old student from Somerset, N.J., is a junior majoring in linguistic anthropology. But what good will that do in the world of baked goods? Nam says, "It's the study of language and communication. I just bring it into focus -- concentrating on the language of advertising and how people perceive it. It's actually really relevant."

She's spending the summer commuting to the Manhattan office of Massarsky's for-profit Business Incubation Group, where she's developing a factory plan. The group stakes an equity claim in the companies it helps.

Nam says, "Steve is awesome. He's helping me focus. I'm going to run the business in Providence until I graduate, then go national and then the world. I'm going to be the Ben and Jerry's of baked goods."

Jennie L. Phipps is a freelance writer based in Michigan
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-- Posted: June 7, 1999

 

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See Also
Main story: Incubators can bring out the best in a baby business
PLUS: Finding a business incubator -- and getting in
PLUS:A sampling of incubators
More Small Biz stories

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