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San Francisco voters
take on ATM fees
By Jay
MacDonald Bankrate.com
Now
that San Francisco voters have left little doubt about their feelings
on ATM surcharges, a tidal wave of opposition against these fees
is expected to surge across America.
People in the "City by the Bay"
poured into the voting booths Nov. 2 and approved Proposition F,
a measure that prohibits banks and other financial institutions
from charging an extra fee to ATM users with cards from other banks.
ATMs in gas stations or convenience stores that are not bank-owned
are not covered.
Even before the polls were open, bankers conceded
they expected to lose.
The ballot measure was the first public referendum
on the controversial double-fee practice since the nation's two
largest ATM networks, Visa Plus and MasterCard Cirrus, opened the
surcharge floodgates back in April 1996.
The San Francisco vote is another indicator
that the revolution against the surcharges is growing. It is also
an example of how people all over America can start a grass roots
campaign that can derail ATM charges in their hometowns.
First,
we take Santa Monica
The
vote came just three weeks after the Santa Monica City Council approved
similar language to end surcharging. That measure goes into effect
on Nov. 12. It can be enforced in two ways: a customer who can prove
in court that they have received a surcharge can receive $250 per
fee; and banks that practice widespread, intentional violation of
the ban may face $5,000 in punitive damages.
Other major California cities -- Los Angeles,
Berkeley, San Diego, Oakland and Sacramento -- are considering similar
action. Even the Big Apple is thinking about it.
Elsewhere nationally, surcharges have been outlawed
by banking officials in Connecticut, Iowa and Nebraska.
Banks
won't take it lying down
Banks have vowed to take any surcharge ban to court. Their aim
is to establish that only federal legislation -- not state or local
government measures -- can control federally chartered banks. That's
the vast majority of banks, and banking leaders say when the courts
confirm this only small local or regional banks and credit unions
would be covered by these bans.
Already in Iowa the 8th U.S. Circuit
Court of Appeals has backed the banks' claim that federal law does
not allow states to regulate banks. Iowa is appealing the ruling.
In Connecticut, the state Supreme Court will announce its decision
on the same bank claim by the end of the December. If the state
wins, says Connecticut Attorney General Richard Blumenthal, "I think
other states around the country will follow our lead. It will send
a powerful message to the banks that we can stop the fees that have
nickeled and dimed, and now dollared consumers to distraction."
But back in 1990 the 9th U.S. Circuit
Court of Appeals, in a ruling long before ATM fees became a separate
issue, said Washington had not made any laws that would stop a state
from presiding over the operation of ATMs.
Industry observers say that while the banks
have good cause to expect to win in the courts, next year is an
election year and enough grass-roots support for mushrooming local
and state bans during the next 12 months might tell Washington that
the anti-ATM surcharge revolution is for real. And that, they say,
might achieve a political rarity -- politicians in the nation's
capital listening to the people.
ATMs
are big money
What's at stake? According to the latest General Accounting
Office figures, banks make $1.9 billion a year in surcharges for
ATM transactions. A recent Bankrate.com analysis of 353 banks
in America's 35 largest cities found that 78.4 percent of those
banks charge an average fee of $1.38, with 41.4 percent charging
a standard $1.50.
That charge is in addition to the so-called
"off-us" fee banks
charge for using another bank's ATM,
giving the ATM surcharge its reputation as a double, or hidden,
gouge.
And how much does that ATM transaction cost
your bank? About two dimes and a nickel.
While introducing his "Fair ATM Fees for
Consumers" bill into Congress last year (it went nowhere), former
New York Republican Sen. Al D'Amato pointed out that the average
ATM transaction costs banks about 25 cents. A 1997 federal study
put the cost at 27 cents and that same study said using a teller
costs banks as much as $2.93.
The
free market issue
Banks see the issue as a clear-cut attempt by government and consumer
groups to control a free market. They argue that surcharges are
a necessary part of buying, installing and servicing ATMs, and that
without them ATMs would become far less available, particularly
in smaller rural communities. Those who use another bank's automated
teller, they note, do so for convenience and are willing to pay
for that convenience. Besides, there are plenty of ways to get cash
from your own bank's ATM or a teller without paying a surcharge.
"Free commerce is the key
issue," says Steve Verdier, chief legislative counsel for America's
Community Bankers. "Once you start a price-control mechanism on
one bank's services or one bank's fees, where do you stop?"
Baloney, says Adam Rudinsky, deputy city
attorney for Santa Monica.
"It's a giant industry of pure profit," he
says. "We always hear about market forces when there is something
unfair going on that businesses want to keep on doing. Usually,
if a business lowers its prices and increases its services, that
will help gain customers. The surcharge is an example where they
can raise their prices and gain customers because, in order to avoid
the charges, you have to bank with them. It's anti-competitive by
its very nature. The surcharge operates to interfere with the market,
if anything. The market forces argument just doesn't make sense
here."
George Trubow, director of the Center for
Information Technology and Privacy Law at the John Marshall Law
School in Chicago, is even more candid: "It's an outrageous fee,"
he says. "The banks are coming off their best year ever and they
still charge these fees, figuring we won't miss a dollar here, a
dollar there -- the death by a thousand cuts. It's incredible how
greedy the banks are."
Hometown
banks wait and wonder
These days, many small-town bankers may feel like the proverbial
political football in the increasingly heated battle between consumer
groups and the banking barons. On the one hand, they're losing customers
who, tired of being dinged, use larger banks' ATM networks. On the
other hand, they oppose in principle any legislative constraints
on bank pricing.
Community banks also have the most to lose
in competing against nonbank ATMs, which so far have not been included
in the California uprising. Proposition F would not stop surcharges
at ATMs in nonfinancial sites -- convenience stores, for example.
"We are clearly concerned about that because
it restricts banks from charging but not other third parties that
may own machines," says David Petro, executive vice president of
the Independent Community Bankers of America.
Even the Pentagon is exploring banning surcharges
on U.S. military bases. And in the future maybe, just maybe, you
won't have to pay a surcharge if you use the ATM at the U.S. Research
Station in Antarctica.
Jay MacDonald is a freelance
writer based in Florida
-- Posted: Nov. 3, 1999
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